Guarantee Mortgage has operated as a mortgage banker in California for over 20 years, establishing itself as a regional lender focused on the San Francisco Bay Area market. The company operates physical offices in Burlingame and Corte Madera, California, and serves homebuyers and homeowners seeking financing solutions.
The company offers a comprehensive suite of mortgage products including home purchase loans, refinancing options (rate-and-term, debt consolidation, cash-out), and reverse mortgages for seniors. They provide tools like mortgage calculators, amortization calculators, and a client portal for loan status tracking. Customers can apply online or work directly with named loan advisors including Aisling Ferguson, Joel Marks, Gordon Friedman, and Eric Fairfax.
Guarantee Mortgage differentiates itself by operating as a mortgage banker rather than a traditional bank. This model allows them to shop loan requests to multiple lenders locally and nationally, rather than limiting customers to a single bank's proprietary products. Customer reviews highlight specific advisors' responsiveness, expertise, and willingness to work with complex financial situations including self-employed borrowers with student loan debt. One advisor (Joel Marks) is noted for offering a "no fee approach."
The company maintains NMLS licenses at both office locations (Burlingame #1194346 and Corte Madera #1442693), indicating regulatory compliance. However, the website provides limited detail on loan terms, rates, approval timelines, or specific lending criteria. The business model is geographically concentrated in California, which may limit accessibility for borrowers outside this region.