Great Lakes Credit Union was founded in 1938 and has operated for over 85 years as a member-owned financial cooperative. The organization positions itself around the philosophy of "banking for a greater good," emphasizing personalized service and community commitment. As a credit union, it is regulated by the NCUA (National Credit Union Administration) and provides NCUA Share Insurance on deposits.
The credit union offers a comprehensive suite of financial services across five main categories: banking products (checking, savings, money market accounts, certificates, and IRAs), lending solutions (personal loans, vehicle loans, home equity, credit cards, student loans, and mortgages through a partner), investment services (Easy Vest, certificates, IRAs, and financial advisory), insurance products (auto, homeowners, life, and accidental death insurance), and business banking (small business lending, cash management, and payment processing). The Chicago Uptown branch specifically provides in-person services including loan applications, account opening, ATM access, notary services, and medallion signature guarantees. Great Lakes differentiates itself through its credit union structure, which emphasizes member benefits over profit maximization, and its integration of educational services including housing and education counseling.
The organization serves both individual consumers and small business owners. The Chicago Uptown location offers extended Saturday hours (9am-1pm) and comprehensive branch services, positioning it as a full-service financial center rather than a limited-service branch. As a credit union, Great Lakes is subject to membership eligibility requirements not clearly detailed on this webpage.
While the site emphasizes personal service and community values, specific interest rate competitiveness, fee structures, and membership requirements would need to be verified separately. The reliance on a mortgage partner (Mortgage Forward) suggests some lending services are not handled in-house.