Great Lakes Credit Union logo

Great Lakes Credit Union in Chicago, IL

4.1/5

Great Lakes Credit Union is a member-owned financial institution serving the Chicago area since 1938, offering checking, savings, loans, and investment products with a community-focused approach.

Data compiled from public sources · Rating from CreditDoc methodology

Great Lakes Credit Union Review

Great Lakes Credit Union was founded in 1938 and has operated for over 85 years as a member-owned financial cooperative. The organization positions itself around the philosophy of "banking for a greater good," emphasizing personalized service and community commitment. As a credit union, it is regulated by the NCUA (National Credit Union Administration) and provides NCUA Share Insurance on deposits.

The credit union offers a comprehensive suite of financial services across five main categories: banking products (checking, savings, money market accounts, certificates, and IRAs), lending solutions (personal loans, vehicle loans, home equity, credit cards, student loans, and mortgages through a partner), investment services (Easy Vest, certificates, IRAs, and financial advisory), insurance products (auto, homeowners, life, and accidental death insurance), and business banking (small business lending, cash management, and payment processing). The Chicago Uptown branch specifically provides in-person services including loan applications, account opening, ATM access, notary services, and medallion signature guarantees. Great Lakes differentiates itself through its credit union structure, which emphasizes member benefits over profit maximization, and its integration of educational services including housing and education counseling.

The organization serves both individual consumers and small business owners. The Chicago Uptown location offers extended Saturday hours (9am-1pm) and comprehensive branch services, positioning it as a full-service financial center rather than a limited-service branch. As a credit union, Great Lakes is subject to membership eligibility requirements not clearly detailed on this webpage.

While the site emphasizes personal service and community values, specific interest rate competitiveness, fee structures, and membership requirements would need to be verified separately. The reliance on a mortgage partner (Mortgage Forward) suggests some lending services are not handled in-house.

Services & Features

Auto and homeowners insurance
Certificates of deposit
Checking accounts
Credit cards
Home equity loans
Individual Retirement Accounts (IRAs)
Money market accounts
Mortgage services (via partner)
Personal loans
Savings accounts
Student loans
Vehicle loans

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • NCUA-insured deposits provide federal protection up to applicable limits
  • Comprehensive service suite including banking, lending, investments, insurance, and business services all under one organization
  • Extended Saturday hours (9am-1pm) at Chicago Uptown location for working professionals
  • On-site notary and medallion signature guarantee services at branch
  • Instant-issue debit cards available for immediate use
  • Credit union structure theoretically prioritizes member benefits over profits
  • Free financial counseling services including housing and education counseling

Cons

  • Membership eligibility requirements not transparently disclosed on public website, creating potential barriers to access
  • Mortgage services outsourced to third-party provider (Mortgage Forward) rather than handled in-house
  • Limited information on competitive interest rates and fee schedules available from this branch page
  • No indication of whether all products/services are available at every branch location
  • Website does not clearly specify minimum deposit or balance requirements for accounts

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.9
Transparency
3.5
Ease of Use
4.2

Frequently Asked Questions

Is Great Lakes Credit Union legitimate?

Yes. Great Lakes Credit Union is a registered company, headquartered in Chicago, IL.

How long does Great Lakes Credit Union take to show results?

Results vary by individual situation. Contact the provider to discuss expected timelines for your specific needs.

Quick Facts

Headquarters
Chicago, IL
BBB Accredited
No
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit Great Lakes Credit Union

CreditDoc Diagnosis

Doctor's Verdict on Great Lakes Credit Union

Great Lakes Credit Union is best for Chicago-area residents and small business owners seeking comprehensive, relationship-based banking from a member-owned institution with community commitment. Primary caveat: membership eligibility requirements are not transparent on their public-facing website and should be verified before applying; consumers shopping rate-sensitive products should compare their specific rates against competitors.

Best For

  • Chicago-area residents seeking full-service banking with a community-focused institution
  • Small business owners needing integrated business banking and lending services
  • Consumers prioritizing personal relationships and financial counseling over large institutional banking
  • Members seeking NCUA-insured deposit protection with investment and insurance options
Updated 2026-04-29

Similar Companies

Center Parc Credit Union logo

Center Parc Credit Union

Center Parc Credit Union is a member-owned financial cooperative founded in 1925, offering comprehensive personal and business banking, lending, and financial planning services.

4.3/5
Contact BBB: NR

Best for: Members seeking comprehensive banking services from a stable, community-focused credit union, Consumers interested in member-owned institutions with lower fees and competitive lending rates

Civic Credit Union logo

Civic Credit Union

Civic Federal Credit Union is a North Carolina-based credit union serving local government employees, retirees, and their families with competitive rates on loans, savings products, and digital banking services.

3.7/5
Contact BBB: NR

Best for: Local government employees and retirees in North Carolina seeking competitive loan rates, Families of government workers who qualify for membership and want credit union membership benefits

Salal Credit Union – First Hill Branch logo

Salal Credit Union – First Hill Branch

Salal Credit Union is a member-owned financial cooperative offering banking services including checking, savings, and lending products to its membership base.

4.4/5
Contact BBB: NR

Best for: Individuals eligible for Salal Credit Union membership seeking member-owned banking alternatives, Consumers in the First Hill area looking for local credit union services

Financial Wellness Guides

Affiliate Disclosure: CreditDoc may earn a commission when you click links to Great Lakes Credit Union and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.