Flushing Bank is a New York-based community bank that operates under the tagline 'Small enough to know you. ' The bank serves customers across Queens, Brooklyn, Manhattan, and Long Island with physical branch locations and ATM access. As of October 2020, Flushing Bank merged with OceanFirst, integrating their operations while maintaining their community banking philosophy.
The institution positions itself at the intersection of local, personalized service and the resources of a larger commercial bank. Flushing Bank offers a comprehensive suite of banking products including personal checking and savings accounts, certificates of deposit (CDs), complete checking with cash bonus rewards, business checking and savings accounts, and merchant services. On the lending side, they provide business loans, commercial mortgages, and residential mortgages with rate claims to verify and flexible terms.
The bank also facilitates money transfers through Zelle and offers bill payment services, along with mobile banking capabilities through their Flushing Bank app that enables check deposits, balance viewing, and bill payment from mobile devices. The bank distinguishes itself through its relationship-based banking model, emphasizing personalized attention alongside commercial bank conveniences. They maintain physical branch locations available for both walk-in and appointment-based services across multiple NYC areas.
Their marketing emphasizes community focus and the ability to provide tailored solutions rather than one-size-fits-all products. The bank actively communicates security awareness, including warnings about phone spoofing and fraudulent impersonation attempts, demonstrating customer protection awareness. Flushing Bank is a traditional full-service bank suitable for customers seeking established banking relationships with local accessibility.
However, the website content does not provide specific information about fee structures, interest rate details, credit requirements, or comparative product advantages. Customers should directly contact the bank or visit branches for detailed terms and conditions. The bank's multi-language support (English, Spanish, Chinese) reflects its diverse Queens-based customer base.