First Service Federal Credit Union is a federally insured credit union operating in Franklin, Fairfield, Delaware, Pickaway, Madison, Morrow, Licking, and Union counties in Ohio. As a credit union, it operates as a member-owned cooperative rather than a for-profit institution, which shapes its service philosophy and product offerings. The organization provides comprehensive consumer banking services including deposit accounts, home loans, auto loans, motorsports financing, and a co-branded VISA credit card.
com. First Service offers several distinctive checking and savings products, including a Platinum Checking account with no minimum balance and unlimited transactions. 99% APR.
The credit union provides ancillary member benefits such as cell phone protection up to $800 per claim ($1,600 annually) for qualifying account holders, and a Save to Win program offering quarterly and monthly cash prizes up to $5,000 for savings members. They also partner with LPL Financial for investment services through Seth Currens. As a credit union, First Service differentiates itself through member-centric governance, with members eligible to vote at annual membership meetings and participate in institutional decisions.
The organization emphasizes fraud prevention and security, explicitly warning members about common scams and never initiating calls requesting personal information verification. They provide financial education through their MoneyEdu program with monthly themes addressing credit scores, debt, and spending. The credit union maintains physical branch locations and hours information available online, combining digital accessibility with traditional in-person banking.
First Service is most appropriate for consumers in its eight-county Ohio service area seeking traditional banking products with credit union advantages including member ownership and typically lower fees. The main caveat is geographic limitation—membership and branch access are restricted to residents of their specific Ohio counties. Like all financial institutions, prospective members should verify current rates, fee structures, and eligibility requirements directly, as the website provides featured rates but not comprehensive rate disclosures or detailed fee schedules.