First Florida Credit Union logo

First Florida Credit Union in Jacksonville, FL

4.3/5

First Florida Credit Union is a member-owned financial institution offering checking, savings, loans, credit cards, and investment services across Florida with a focus on personalized service.

Data compiled from public sources · Rating from CreditDoc methodology

First Florida Credit Union Review

First Florida Credit Union is a credit union headquartered in Florida that serves members through multiple branch locations. As a credit union, it operates as a member-owned cooperative rather than a for-profit bank, which fundamentally shapes its mission and service model. The organization emphasizes community engagement and financial wellness, hosting regular webinars and in-person seminars on topics like debt management, retirement planning, and financial goal-setting.

The credit union offers a comprehensive suite of financial products including checking and savings accounts, auto loans, personal loans, mortgages, credit cards, and investment services through First Florida Investment Services. They provide a Financial Resource Center with educational content covering autos, credit, saving and investing, retirement planning, money management, housing, and fraud prevention. " Members can access accounts online, via mobile banking, and through in-person branch visits.

First Florida positions itself with a member-centric value proposition, emphasizing better rates than traditional banks and lower nominal fees. Customer testimonials highlight exceptional staff quality, quick account opening, long-term member relationships (25+ years noted), and service that exceeds commercial banks. The organization invests in financial education and community events, suggesting a commitment beyond transactional banking.

The website indicates ongoing investment in digital infrastructure with new streamlined pages in development. As a credit union, First Florida is subject to federal regulations and member governance structures. While the website demonstrates strong operational presence and member satisfaction, the profile is limited to information available through their public web presence.

Members benefit from typical credit union advantages including potential rate benefits and ownership stake, though specific rate comparisons and fee schedules are not fully detailed on the homepage. The organization appears well-established with significant member tenure and active community programming.

Services & Features

Auto loans
Checking and savings accounts
Credit cards
Debt Management Program
Financial Resource Center with articles, videos, and interactive tools
Financial education webinars and in-person seminars
Investment services and financial advisory (First Florida Investment Services with CFP professionals)
Member-to-member referral program
Mortgage lending (home purchase and refinance)
Online and mobile banking
Personal loans
Youth banking products (Sand Dollar Savings Club, Student Checking)

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Member-owned credit union structure typically offers lower fees and competitive rates compared to traditional banks
  • Routing number 263079014 indicates established banking operations with full federal clearing capabilities
  • Comprehensive Financial Resource Center with free educational content on multiple financial topics
  • Multiple community events and webinars offered regularly (Debt Management Program, retirement planning, financial goals seminars)
  • Full-service offerings including checking, savings, loans, mortgages, credit cards, and investment services in one institution
  • Established track record with members reporting 25+ year relationships and consistent positive service experiences
  • Youth-focused financial products including Sand Dollar Savings Club and Student Checking for building early financial habits
  • Online banking platform with multiple access methods (web, mobile, branches)

Cons

  • Limited geographic footprint to Florida may exclude non-Florida residents from membership or require branch access challenges
  • Specific interest rates and fee schedules not prominently displayed on homepage, requiring additional navigation or contact
  • Investment Services page noted as 'currently being developed,' suggesting incomplete or transitioning digital infrastructure
  • No mention of 24/7 customer service availability; support hours not clearly stated on main navigation
  • Website does not highlight specific loan approval timelines, APR ranges, or product terms to help prospective members compare offerings

Rating Breakdown

Value
5.0
Effectiveness
4.2
Customer Service
3.9
Transparency
3.5
Ease of Use
4.5

Frequently Asked Questions

Is First Florida Credit Union legitimate?

Yes. First Florida Credit Union is a registered company, headquartered in Jacksonville, FL.

How long does First Florida Credit Union take to show results?

Results vary by individual situation. Contact the provider to discuss expected timelines for your specific needs.

Quick Facts

Headquarters
Jacksonville, FL
BBB Accredited
No
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit First Florida Credit Union

CreditDoc Diagnosis

Doctor's Verdict on First Florida Credit Union

First Florida Credit Union is best suited for Florida residents seeking full-service banking with personalized member service, competitive rates, and financial education support. The main caveat is geographic limitation to Florida membership and the lack of prominently displayed product terms, rates, and fees on their main website, requiring potential members to contact branches directly for detailed comparison shopping.

Best For

  • Florida residents seeking relationship banking with lower fees and competitive rates through a member-owned institution
  • Families wanting comprehensive financial services (checking, loans, mortgages, investments) from a single trusted provider
  • Long-term savers and borrowers prioritizing member service quality and personalized financial guidance over digital-only banking
  • Young people and families seeking financial education and youth banking products to build money management habits early
Updated 2026-04-30

Similar Companies

Affidian Credit Union logo

Affidian Credit Union

Member-owned credit union serving Colorado government employees and families since 1938, offering competitive loan rates, savings products, and digital banking services.

4.3/5
Contact BBB: NR

Best for: Current and retired Colorado state and city/county government employees seeking member-owned banking, Families of eligible government employees looking for relationship banking with competitive rates

Mirastar Federal Credit Union logo

Mirastar Federal Credit Union

Mirastar Federal Credit Union is a not-for-profit, member-owned financial institution offering checking, savings, loans, credit cards, and wealth advisory services.

4.4/5
Contact BBB: NR

Best for: Community-minded individuals seeking member-owned financial institution benefits, Consumers eligible for credit union membership seeking competitive deposit and loan rates

Wheelhouse Credit Union - Downtown San Diego logo

Wheelhouse Credit Union - Downtown San Diego

Wheelhouse Credit Union is a San Diego-based financial cooperative offering checking, savings, mortgages, auto loans, and investment services with competitive rates and member-focused perks.

4.1/5
Contact BBB: NR

Best for: San Diego-area residents seeking high-yield checking and savings accounts, Homebuyers interested in ARM mortgage products with introductory rates

Financial Wellness Guides

Affiliate Disclosure: CreditDoc may earn a commission when you click links to First Florida Credit Union and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.