First Community Bank logo

First Community Bank

4.0/5

Regional bank serving West Virginia, Virginia, North Carolina, and Tennessee with branches, digital banking, and FDIC insurance protection.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

First Community Bank Review

First Community Bank is a regional financial institution operating across four Appalachian and mid-Atlantic states: West Virginia, Virginia, North Carolina, and Tennessee. The bank maintains a substantial physical footprint with over 50 branches across its service territory, with particularly dense coverage in West Virginia and Virginia. Founded to serve communities in rural and semi-rural areas, the bank emphasizes local presence and accessibility through traditional branch banking.

The bank offers a comprehensive suite of consumer and business banking services including checking and savings accounts, credit cards, trust accounts, wealth management, loan products, and digital banking solutions. Customers can access services through traditional teller machines, ATMs, and proprietary "Xpress Banker" stations. Digital offerings include online banking, mobile banking apps, remote deposit capture, and loan payment services. The bank also provides check reordering and specialized accounts such as trust account management and wealth management services.

First Community Bank distinguishes itself through deep regional roots and extensive branch availability in underserved Appalachian communities where larger national banks have limited presence. The bank is FDIC-insured and backed by federal government protection. Its multi-state regional approach allows customers to maintain accounts across four states with consistent service and local branch access. The bank also offers specialized services like "Preferred Perks" loyalty programs and dedicated wealth management.

As a regional bank, First Community Bank is best suited for customers in its four-state service area seeking traditional banking with local branch accessibility and community focus. The bank lacks the advanced digital features and national ATM networks of large national banks, and customers outside its service territory cannot access accounts. The website content focuses primarily on branch locations rather than detailed product information, which limits transparency about rates, fees, and specific product features. Many banks offer installment loans with fixed monthly payments, giving borrowers a clear payoff timeline.

Services & Features

FDIC-insured checking and savings accounts
Credit cards
Trust accounts and trust management
Wealth management advisory services
Loan products (consumer and business)
Online banking and digital banking platform
Mobile banking application
Remote deposit capture
ATMs and Xpress Banker stations
Loan payment services
Check reordering
Preferred Perks loyalty program

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • FDIC-insured deposits backed by U.S. federal government protection
  • Extensive branch network with 50+ locations across four-state region
  • Multiple ATM and banking station options including Xpress Banker machines
  • Digital banking services including mobile app, online banking, and remote deposit capture
  • Wealth management and trust account services available
  • Saturday lobby hours at some locations (Bluefield, VA; Princeton Stafford Commons)
  • Extended drive-thru hours including Friday evening (until 6 p.m.) at most branches

Cons

  • Limited to four states (WV, VA, NC, TN)—no national presence or out-of-state expansion
  • Website lacks specific product details, rates, fees, and APY information
  • No mention of ATM network partnerships for out-of-region access
  • Regional focus means less accessibility for customers relocating outside service area
  • Limited Saturday/Sunday hours across most branches

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.9
Transparency
3.5
Ease of Use
4.2

Frequently Asked Questions

Is First Community Bank legitimate?

Yes. First Community Bank is a registered company headquartered in 2127 Ayrsley Town Blvd # 203, Charlotte, NC 28273. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
2127 Ayrsley Town Blvd # 203, Charlotte, NC 28273
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit First Community Bank

CreditDoc Diagnosis

Doctor's Verdict on First Community Bank

First Community Bank is best for customers within its four-state Appalachian service territory who value local branch presence and traditional banking relationships. The main caveat is the lack of national reach—customers relocating outside WV, VA, NC, or TN will lose branch access, and those currently outside these states cannot open accounts.

Best For

  • Residents of West Virginia, Virginia, North Carolina, or Tennessee seeking local branch banking
  • Small business owners and entrepreneurs in Appalachian communities
  • Customers who prefer traditional banking with local community relationships
  • Individuals needing wealth management and trust services within the bank's service region
Updated 2026-03-21

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