Currency Exchange International logo

Currency Exchange International

2.3/5

Currency Exchange International specializes in foreign currency exchange, buying and selling 80+ currencies with daily inventory, plus gold bullion coins and bars at a Manhattan location.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Currency Exchange International Review

Currency Exchange International operates a foreign currency exchange service located on the Upper East Side of Manhattan at 801 Lexington Avenue. The company is an NYC Tourism + Conventions Member, indicating it serves both locals and tourists requiring currency services. Founded to provide an alternative to banks and airports for currency exchange, CXI has positioned itself as a convenience-focused provider in the financial services space.

The company's core offerings center on foreign currency exchange and precious metals. CXI buys and sells more than 80 foreign currencies and maintains daily inventory to serve customers on short notice. They also sell popular gold bullion coins and bars. Customers can reserve foreign currency online or by phone at (212) 421-2220 before visiting the physical branch, streamlining the transaction process. The service accepts limited EUR, GBP, CAD, and MXN coins, though no other foreign exchange coins are accepted.

CXI differentiates itself from traditional banking institutions through several advertised guarantees and service features. The company promotes a "Best Rate Guarantee" and "Currency Price Protection" to customers, emphasizing competitive pricing and security in currency transactions. Their stated mission is to provide the best exchange rates and highest level of customer service, positioning the business around the exchange experience rather than ancillary financial services.

Currency Exchange International operates as a specialized niche provider within the broader check-cashing and currency services category. While the company offers legitimate foreign exchange and precious metals services, customers should understand that independent currency exchangers typically charge spreads above interbank rates. The ability to hold inventory and provide same-day service comes at a cost reflected in their exchange rates. Customers seeking the absolute best rates on large transactions may benefit from comparing quotes, though the convenience factor and guaranteed availability of 80+ currencies represents genuine value for travelers and international remittance senders.

Services & Features

Foreign currency exchange buying (80+ currencies)
Foreign currency exchange selling (80+ currencies)
Currency inventory held in stock daily
Online currency reservation and ordering
Phone currency reservation service
Gold bullion coin sales
Gold bullion bar sales
Limited foreign currency coin exchange (EUR, GBP, CAD, MXN only)
Best Rate Guarantee program
Currency Price Protection service
In-person currency exchange at Manhattan branch
International currency advisory service

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Maintains daily inventory of 80+ foreign currencies for immediate availability, unlike banks requiring advance orders
  • Accepts online and phone reservations before visiting the physical branch to streamline transactions
  • Advertises Best Rate Guarantee and Currency Price Protection policies
  • Operates convenient Upper East Side location with accessible entrance on E. 62nd Street
  • Sells gold bullion coins and bars in addition to currency exchange services
  • NYC Tourism + Conventions Member status indicates institutional credibility
  • Accepts limited foreign currency coins (EUR, GBP, CAD, MXN) for exchange

Cons

  • Independent currency exchangers typically apply spreads above interbank rates, making rates higher than wholesale banking options
  • Limited acceptance of foreign exchange coins (only EUR, GBP, CAD, MXN; no other FX coins accepted)
  • Single Manhattan location limits accessibility for customers outside the Upper East Side
  • No information provided about specific exchange rates, making rate comparison difficult before visiting
  • Website provides no pricing transparency, fees, or minimum transaction amounts

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.2
Transparency
2.0
Ease of Use
3.9

Frequently Asked Questions

Is Currency Exchange International legitimate?

Yes. Currency Exchange International is a registered company headquartered in 801 Lexington Ave, New York, NY 10065. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
801 Lexington Ave, New York, NY 10065
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Currency Exchange International

CreditDoc Diagnosis

Doctor's Verdict on Currency Exchange International

Currency Exchange International is best for travelers, international business professionals, and NYC residents needing same-day foreign currency without bank ordering delays or wanting to buy precious metals alongside currency services. The primary caveat is that independent currency exchangers charge spreads above interbank rates, so customers should confirm their specific rates are competitive for large transactions before committing.

Best For

  • Travelers needing foreign currency same-day or with short notice before international trips
  • International business professionals requiring multiple foreign currency exchanges at one location
  • Customers seeking to buy or sell gold bullion coins and bars alongside currency services
  • NYC tourists and residents without bank accounts or those seeking alternatives to airport exchange services
Updated 2026-04-01

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