Houston-based credit repair service offering dispute assistance and credit rebuilding plans. Serves individuals and couples nationwide with fee-based credit repair and Chexsystems dispute services.
Data compiled from public sources · Google rating shown when a stored review count is available
Credit Diva Credit Services is headquartered in Houston, Texas at 2646 South Loop West, Suite 566, and operates under the leadership of Valerie Wells, the company's founder. The company has been operating for several years and markets itself as one of the top credit repair services, claiming to serve clients nationwide despite its Texas base. The business maintains an active social media presence, particularly on Facebook, where it shares credit and finance tips and customer testimonials.
Credit Diva offers three primary service offerings: individual credit repair for one person at $200, couple credit repair for two individuals at $350, and Chexsystems report disputes at $75 per person. All packages include analysis of overall credit status, disputes of items on credit reports, a customized plan of action for credit rebuilding, and a credit repair guide with tips. The company positions itself as a service that helps clients actively participate in the credit repair process, enabling them to take control of their finances and understand how to avoid future credit problems.
The company emphasizes client engagement and personal guidance, with Valerie Wells described as going "above and beyond to ensure that her clients are active participants in the process." The website highlights success stories and photographs of clients whose credit scores have increased. The service model requires clients to adhere to assigned responsibilities and maintain active participation, with consequences for non-compliance including reinstatement fees of $145 after 60 days of inactivity or restarting at the full $200 fee after 6 months of inactivity.
The company operates a straightforward business model with no refunds offered due to immediate work beginning on disputes. Contact is available via phone at (713) 665-7100 or email at wvalerie@swbell.net. The website includes an online contact form and maintains pages for pricing, guidelines, and account management.
In the broader ecosystem of credit repair services, consumers have multiple paths to improving their credit. Professional credit repair companies can dispute inaccurate items with all three bureaus, while credit monitoring services provide ongoing alerts about changes to your reports. For those building credit from scratch, secured credit cards and credit builder loans offer structured approaches. Consumers dealing with overwhelming debt may benefit from debt consolidation loans to simplify payments, or credit counseling through nonprofit agencies for personalized budgeting guidance. Consumers who successfully repair their credit often find better rates on installment loans, secured credit cards, and other financial products.
While repairing your credit, a secured card can add payment-history context when it reports to the bureaus. Compare deposits, fees, bureau reporting, and any no-credit-check claims directly.
This is state-level context for Credit Repair consumers in Houston, TX. It does not confirm that Credit Diva or this specific location is licensed.
State regulator
Texas Office of Consumer Credit Commissioner
Consumer protection
Relevant law: Texas Credit Services Organization Act (Tex. Fin. Code Ch. 393 (§ 393.001 et seq.))
Registration: Required with Texas Secretary of State
Upfront fees: Listed as prohibited in the current CreditDoc state summary
Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.
Credit Diva offers 12 services including Individual credit repair (one person), Couple credit repair (two individuals), Chexsystems report disputes, Credit report analysis and overall credit status review, Dispute filing for items on credit reports, and 7 more.
Credit Diva has profile signals associated with Couples looking to repair credit together and seeking a bundled service discount, Individuals with Chexsystems report issues needing listed dispute assistance, Consumers in Texas or with local ties who value direct access to the founder, Clients who want hands-on guidance and active participation in their credit repair process.
Key strengths: listed, tiered pricing structure clearly displayed ($200 for individuals, $350 for couples, $75 for Chexsystems); Nationwide service availability despite Houston headquarters location; Includes Chexsystems dispute service in addition to standard credit report disputes. Areas to consider: Non-refundable fees despite immediate work beginning—customer assumes financial risk if dissatisfied; Reinstatement fees ($145) and requirement to restart ($200) penalize clients for 60+ days of inactivity, creating additional costs beyond initial service.
In the Credit Repair category, comparable providers include eCreditAdvisor, Money Management International, National Credit Fixers. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.
CreditDoc Profile Note
Credit Diva is best suited for individuals or couples seeking hands-on credit repair with direct founder involvement, particularly those with Chexsystems issues. The main caveat is the non-refundable fee structure and lack of published success metrics, regulatory information, or listed dispute methodology—consumers should research the company independently and understand that results are not guaranteed despite upfront payment.
Credit repair firm specializing in mortgage qualification. Disputes credit report errors, provides personalized coaching, and prepares clients to become 'Mortgage Ready' for home loans.
Google rating from 320 reviews
Profile signals: Prospective homebuyers who have been turned down for a mortgage due to insufficient credit scores, Consumers with a 4–6 month runway before they plan to apply for a home loan
Money Management International is a credit repair provider based in Stafford, Texas. Rated 5.0/5 with 734 Google reviews, reflecting high listed customer satisfaction.
Google rating from 734 reviews
Profile signals: Consumers in Stafford, Texas looking for credit repair services, People who prefer working with a local credit repair provider
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Facing overwhelming debt? This guide provides actionable steps and scripts to negotiate with creditors, settle debts for less, and take back control of your finances.
Read guide →A day-by-day action plan for raising your credit score in 90 days — covering disputes, utilization, accounts, and the specific moves that produce the fastest results.
Read guide →A charge-off is one of the worst marks on your credit report, but it's not permanent. Learn exactly how to dispute, negotiate, or wait out charge-offs to rebuild your credit.
Read guide →New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.
A higher interest rate that kicks in when you violate your card agreement — usually by paying late or going over your credit limit. It can be nearly double your normal rate.
One late payment can trigger a penalty APR of 29.99% on your entire balance, and it can last 6 months or longer. Read your card agreement to know the triggers.
Example
Your credit card rate is 19.99%. You miss a payment by 61+ days. The bank triggers a 29.99% penalty APR. On a $5,000 balance, that's $125/month in interest instead of $83.
A company that collects and sells information about your credit history. The three major bureaus are Equifax, Experian, and TransUnion.
Not all lenders report to all three bureaus, so your reports may differ. It can be useful to check all three reports because an error on one could affect the terms you see.
Example
Your car loan only reports to Equifax and TransUnion. Your Experian report doesn't show that good payment history, so your Experian score is 15 points lower.
A free tool that locks your credit report so no one (including you) can open new accounts until you lift it. It's one of the strongest consumer protections against identity theft.
A credit freeze prevents criminals from opening loans in your name, even if they have your Social Security number. It's free by law and doesn't affect your credit score.
Example
Your data was in a breach. You freeze your credit at all 3 bureaus (takes 10 minutes online). A thief tries to open a credit card in your name — denied because the lender can't pull your frozen report.
The variety of credit accounts you have — credit cards (revolving), auto loans (installment), mortgage, student loans, etc. Having multiple types shows you can manage different kinds of debt.
Credit mix accounts for about 10% of your FICO score. Having only credit cards isn't as strong as having a card, an installment loan, and a mortgage.
Example
Borrower A has 3 credit cards. Borrower B has 2 credit cards, a car loan, and a student loan. Even with the same payment history and utilization, Borrower B may be scored differently.
A detailed record of your borrowing history maintained by credit bureaus. It lists every loan, credit card, payment history, collection, and public record tied to your name.
Credit reports can contain errors, so checking them periodically is useful. Checking your report regularly is the first step to reviewing and disputing errors.
Example
You pull your free report from AnnualCreditReport.com and find a $2,400 medical collection you already paid. You dispute it, the bureau verifies it's resolved, and your report reflects the updated status.
A 3-digit number (300-850) that summarizes how reliably you've handled borrowed money. Higher scores can affect lender risk assessment and the terms shown to you.
Your credit score is one factor lenders may use when reviewing eligibility and pricing. Score differences can materially affect total interest over a loan term.
Example
On a $250,000 30-year mortgage: different score ranges may be associated with different rates, monthly payments, and total interest.
The percentage of your available credit that you're currently using. If you have $10,000 in credit limits and owe $3,000, your utilization is 30%.
Utilization is the second-biggest factor in your credit score (after payment history). Lower utilization can support credit-score context; very low utilization is often viewed more favorably.
Example
You have 3 cards with a $15,000 total limit. You're carrying $4,500 in balances (30% utilization). Paying down to $1,500 (10% utilization) could change your score context.
The most widely used credit scoring model, created by Fair Isaac Corporation. FICO scores are widely used in lending decisions.
FICO has many versions (FICO 8, 9, 10). Mortgage lenders still use older versions (FICO 2, 4, 5), so your mortgage score may differ from what free apps show you.
Example
Your FICO 8 score (used for credit cards) is 740. Your FICO 5 score (used for mortgages) is 725 because it weighs collections differently. Same credit history, different scores.
When a lender checks your credit report because you've applied for credit. Each hard inquiry can affect your score and stays on your report for 2 years.
Multiple hard inquiries in a short period suggest you're desperately seeking credit, which can be a risk signal. Exception: mortgage and auto loan shopping within 14-45 days counts as one inquiry.
Example
You apply for 5 credit cards in one month. Each application triggers a hard inquiry. Your score can change from the inquiries alone, making each subsequent application harder.
A credit check that does NOT affect your score. Happens when you check your own credit, when lenders pre-qualify you, or when employers do background checks.
You can check your own credit as often as you want without penalty. Prequalification offers from lenders also use soft pulls, so comparison shopping can be done without a score impact.
Example
You use Credit Karma to check your score (soft pull — no impact). A credit card company sends you a pre-screened offer (soft pull). You then apply for the card (hard pull — small impact).
An alternative credit scoring model created by the three major credit bureaus (Equifax, Experian, TransUnion). Same 300-850 range as FICO but uses a slightly different formula.
Many free credit monitoring apps show VantageScore, not FICO. Your VantageScore may be 20-40 points different from the FICO score a lender actually uses.
Example
Credit Karma shows your VantageScore 3.0 as 720. You apply for a mortgage and the lender pulls your FICO 2 score: it's 695. Different model, different number, different rate offered.
A charge added to your account when you miss a payment deadline. Most credit cards charge $29-$41 per late payment, and many loans have similar penalties.
The fee itself hurts, but the real damage is to your credit score. A payment 30+ days late stays on your credit report for 7 years and can drop your score 60-110 points.
Example
Your credit card payment of $150 is due March 1. You pay on March 18. The bank charges a $39 late fee. If it's 30+ days late, it gets reported to credit bureaus and your 760 score drops to 670.
A recurring charge for maintaining a financial account or receiving ongoing services, such as credit monitoring, credit repair, or loan servicing.
Monthly service fees add up quickly. A $79/month credit repair service costs $948/year — make sure the value justifies the ongoing expense.
Example
A credit repair company charges $79/month to dispute items on your report. After 6 months ($474 spent), they've removed 3 negative items and your score went up 65 points. Was it Evaluation Guide Depends on your situation.
A one-time fee charged at the beginning of a service, often by credit repair companies, to cover the cost of your initial credit analysis and account setup.
credit repair with provider claims to verify companies are NOT allowed to charge before they do work (per the Credit Repair Organizations Act). A setup fee before any results is a risk signal.
Example
Company A charges $99 setup fee before doing anything (potential CROA violation). Company B does a free audit first, then charges a $199 work fee only after completing work (legitimate).
A federal agency created in 2010 to protect consumers from unfair financial practices. They write rules, supervise financial companies, and handle consumer complaints.
The CFPB is your most powerful ally against high-cost lenders. Filing a complaint with them gets a response from the company within 15 days — companies take CFPB complaints seriously.
Example
A debt collector calls your workplace after you told them to stop. You file a CFPB complaint online. Within 15 days, the collection agency responds and agrees to stop. The CFPB tracks complaint patterns across all companies.
A federal law that regulates credit repair companies. It bans them from charging upfront fees, making false promises, and requires written contracts with a 3-day cancellation right.
CROA protects you from credit repair warning signs. If a company demands payment before doing any work, they're likely violating federal law. Companies following consumer-protection rules charge after results.
Example
A company says 'Pay $500 upfront and we claim we can remove all negative items.' That violates CROA on two counts: upfront fees and specific result claims. Companies following consumer-protection rules charge monthly after work begins.
The federal law that regulates how credit bureaus collect, share, and use your information. It gives you the right to see your report, dispute errors, and limit who can access it.
FCRA is the legal basis for disputing errors on your credit report. Bureaus are required to investigate within 30 days and remove inaccurate information. You may have a right to sue if they violate your rights.
Example
You dispute an incorrect collection on your Equifax report. Under FCRA, Equifax has 30 days to investigate. If they can't verify it, they are generally required to remove it. If they ignore your dispute, you may have a right to sue for damages.
A federal law that limits what debt collectors can do. They can't call before 8am or after 9pm, can't harass you, can't lie, and are required to stop contacting you if you request in writing.
Knowing your FDCPA rights stops abusive collection tactics. If a collector violates the law, you may have a right to sue for up to $1,000 per violation plus attorney fees.
Example
A collector calls your workplace 3 times after you told them not to. That's 3 FDCPA violations. You hire a consumer attorney (free — they get paid by the collector). The collector settles for $3,000.
When a creditor declares your debt a loss after 180 days of nonpayment and removes it from their books. But you still owe the money — they just stop expecting to collect it themselves.
A charge-off is one of the most damaging entries on your credit report and stays for 7 years. The debt is usually sold to a collection agency who will pursue you for it.
Example
You stop paying your $4,000 credit card. After 180 days, the bank charges it off and sells the debt to a collector for $800. The collector now contacts you demanding the full $4,000 (they profit from what they collect above $800).
When an unpaid debt is transferred or sold to a third-party collection agency that specializes in recovering the money. Collection accounts appear on your credit report for 7 years.
Even a $50 collection account can drop your score 50-100 points. Some newer FICO models (FICO 9) ignore paid collections, but many lenders still use older models.
Example
An old $200 gym bill goes to collections. It appears on all 3 credit reports and drops your 720 score to 640. Paying it helps with newer scoring models but under FICO 8 (still widely used), a paid collection still hurts.
Moving debt from one credit card to another, usually to take advantage of a lower interest rate (often 0% for 12-21 months). There's typically a 3-5% transfer fee.
A 0% balance transfer can save hundreds in interest and help you pay down debt faster. But borrowers are required to pay off the balance before the promotional period ends, or the rate jumps.
Example
You owe $8,000 at 22% APR ($147/month in interest). You transfer to a 0% APR card with a 3% fee ($240). For 18 months, $0 interest. If you pay $444/month, you're debt-free before the promo ends.
The smallest amount borrowers are required to pay each month to keep your account in good standing — usually 1-3% of the balance or $25, whichever is more. Paying only this amount keeps you in debt for years.
Minimum payments are designed to keep you paying interest as long as possible. On a $5,000 balance at 22%, minimum payments would take 20+ years and cost over $8,000 in interest.
Example
You owe $5,000 at 22% APR. Minimum payment: $100/month. At that rate, it takes 9 years to pay off and you pay $5,840 in interest — more than you originally borrowed.
Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.
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