Non-profit debt management and credit counseling organization offering free budget counseling sessions and professional credit guidance to help consumers tackle debt.
Data compiled from public sources · Rating from CreditDoc methodology
Consumer Credit Counseling Foundation (CCCF) is a non-profit organization dedicated to providing financial guidance and debt management solutions to consumers struggling with credit issues. The organization positions itself as a comprehensive resource for individuals seeking to regain control of their financial situations and achieve long-term financial stability. CCCF offers several key services centered around debt management and credit counseling.
Their primary offerings include professional credit counseling from certified counselors, free budget counseling sessions tailored to individual financial situations, debt management programs, and specific assistance with credit card debt. The organization operates multiple contact channels including dedicated phone lines for new inquiries (800-359-1561) and customer care (800-656-6207), indicating a structure designed to handle volume and provide accessible support. The organization distinguishes itself through its explicit non-profit status, which they prominently feature on their website.
This classification typically means their primary mission is consumer education and financial wellness rather than profit generation. CCCF emphasizes the potential savings available through their debt management program and frames financial counseling as the first step in a structured approach to debt resolution. Their use of professional, certified counselors and structured intake processes (requiring state selection and contact information collection) suggests a systematized approach to matching consumers with appropriate resources.
However, the website provides limited specific details about program outcomes, fee structures (though counseling is stated as free), success rates, or detailed program mechanics. The cookie consent interface and form collection suggest standard modern web practices, though the generic nature of much of the website content limits ability to assess unique value propositions or program specificity. Prospective clients would benefit from discussing specific program terms, timelines, and expected outcomes during their consultation.
Consumer Credit Counseling Foundation received 3 consumer complaints in the past 12 months. All complaints received a timely response from the company.
3
Complaints (12 months)
20.0%
Resolved with relief
Increasing
Complaint trend
Most Common Complaint Categories
Yes. Consumer Credit Counseling Foundation is a registered company, headquartered in 350 Sonic Ave Suite 101, Livermore, CA 94551.
CreditDoc Diagnosis
Consumer Credit Counseling Foundation is best for consumers with credit card debt or budget challenges who want non-profit credit counseling with professional guidance. Primary caveat: the website provides limited transparency about program costs beyond the free initial consultation, specific debt reduction timelines, or measurable outcomes, so detailed questions during the intake call are essential.
Public data from the Consumer Financial Protection Bureau
Source: consumerfinance.gov | Last checked 2026-05-14
American Consumer Credit Counseling, Inc. Bakersfield, California — American Consumer Credit Counseling (ACCC) offers free consultations, debt managemen...
Best for: Consumers with $1,000–$100,000+ in credit card debt seeking a structured repayment plan without new loans, People who have fallen behind on payments and are exploring alternatives to bankruptcy
National nonprofit financial wellness organization offering free and low-cost 1:1 coaching, housing workshops, and financial guidance across spending, debt, savings, and retirement.
Best for: Consumers preparing to buy a home seeking mortgage readiness education, Individuals in financial crisis seeking free unbiased counseling
San Francisco-based non-profit founded in 1969 offering personalized financial coaching, debt guidance, and homeownership workshops to help clients achieve lasting financial wellness.
Best for: First-time homebuyers seeking preparation and down-payment assistance guidance, Individuals with overwhelming debt who want unbiased (non-settlement) counseling
Answer 3 quick questions to see if this provider matches your needs.
1. What's your primary financial goal?
Your credit report contains the raw data behind your score. Learn what's in it, how to read it, and how to dispute errors that could be dragging your score down.
Read guide →Klarna, Afterpay, Affirm — they make spending easy. But what happens to your credit score when you use them? Here's what the fine print doesn't tell you.
Read guide →Learn what makes up your credit score, how it's calculated, what the ranges mean, and how to check yours for free.
Read guide →Affiliate Disclosure: CreditDoc may earn a commission when you click links to Consumer Credit Counseling Foundation and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.