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Concord in Brooklyn, NY

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Concord Federal Credit Union is a Brooklyn-based, member-owned credit union founded in 1951 to combat bank redlining, offering savings accounts, loans, and financial education to low- and moderate-income communities.

Data compiled from public sources

Concord Review

Concord Federal Credit Union was established in 1951 by The Concord Baptist Church of Christ in response to racial discrimination in lending, when African Americans were systematically denied mortgages and business loans by mainstream banks. Starting with just eight church members, the credit union has grown into a reported financial institution serving Brooklyn's Bedford-Stuyvesant community for over 74 years. The organization remains deeply rooted in its mission to close the racial wealth gap and build generational wealth in underserved neighborhoods.

Concord FCU offers a range of member-focused financial products including share (savings) accounts, share certificates, signature loans, fully-secured loans, home banking, mobile banking, and savings clubs (Vacation Savings Club and Holiday Club Account). They provide personalized service with limited hours of operation (Tuesday-Thursday, 11 AM-2 PM) and have partnered with Bedford Stuyvesant Restoration Corp to offer free financial planning from certified financial planners. The credit union maintains assets in the millions and serves thousands of members through their single location at 833 Marcy Avenue.

What distinguishes Concord FCU is its explicit commitment to community empowerment and financial literacy as part of its organizational DNA. Rather than profit maximization, the credit union prioritizes affordable loan products, financial education, and closing disparities in wealth-building access. Their values emphasize community service, integrity, and caring—reflected in programs like Financial Literacy Month appointments and resource centers. The organization celebrates its 75-year legacy in October 2026 and positions itself as a counter to historical banking discrimination.

However, prospective members should note significant operational limitations. The credit union maintains extremely limited hours (only 9 hours per week), requiring appointment scheduling for most services. There is no indication of online account opening, and the single physical location creates accessibility barriers for those outside the immediate Brooklyn area. Asset size and member count suggest this is a small institution with potentially limited product sophistication compared to larger credit unions. The website provides minimal detail on loan terms, rates, or membership eligibility requirements.

Services & Features

Empowerment Loans
Financial Literacy Education and Resources
Free Financial Planning Consultations (through CFP® partnership)
Fully-Secured Loans
Holiday Club Account
Home Banking
Member Resource Center
Mobile Banking
Share (Savings) Accounts
Share Certificates
Signature Loans
Vacation Savings Club

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Founded explicitly to combat racial discrimination in lending with 74-year track record serving underserved communities
  • Offers free financial planning services through partnership with certified financial planners (CFP® professionals)
  • Member-owned credit union structure ensures profits are returned to members rather than shareholders
  • NCUA-insured member deposits provide federal protection up to $250,000
  • Offers both savings products (share accounts, share certificates, savings clubs) and lending products (signature loans, fully-secured loans)
  • Provides home banking and mobile banking for account management convenience
  • Personalized service model with emphasis on member relationships and financial empowerment

Cons

  • Extremely limited hours of operation (Tuesday-Thursday, 11 AM-2 PM only) requiring appointments, creating significant accessibility barriers
  • Single physical location in Brooklyn with no indication of online account opening, limiting geographic access
  • No details provided on interest rates, loan terms, fees, or membership eligibility criteria on website
  • Small institution size may result in fewer product offerings and limited technological infrastructure compared to larger credit unions
  • Website provides minimal information about minimum balance requirements, though a news item mentions a 'Minimum Balance Fee'

State Consumer Finance Context

This is state-level context for Credit Unions consumers in Brooklyn, NY. It does not confirm that Concord or this specific location is licensed.

State regulator

New York Department of Financial Services

Key state rules to check

  • Payday lending is banned; civil usury cap of 16% and criminal usury cap of 25% make it illegal.
  • The Department of Financial Services actively enforces against online payday lenders targeting NY residents.
  • Licensed lenders under the Banking Law may charge rates agreed upon for certain loan types.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

Does Concord respond to consumer complaints?

According to CFPB data (2023-present), Concord has a 100% response rate to consumer complaints, with 98.8% of those responses delivered within the CFPB's 15-day window. Response rate measures whether the company replied — not whether the consumer's issue was resolved in their favor.

What services does Concord offer?

Concord offers 12 services including Share (Savings) Accounts, Share Certificates, Signature Loans, Fully-Secured Loans, Home Banking, and 7 more.

What profile signals are listed for Concord?

Concord has profile signals associated with Brooklyn residents in low- to moderate-income households seeking affordable loans without discrimination, Individuals prioritizing community-focused banking and financial empowerment over institutional size, Members of or connected to the Concord Baptist Church of Christ or Bedford-Stuyvesant community, Consumers interested in financial literacy support and personalized financial planning assistance.

What are the strengths and weaknesses of Concord?

Key strengths: Founded explicitly to combat racial discrimination in lending with 74-year track record serving underserved communities; Offers free financial planning services through partnership with certified financial planners (CFP® professionals); Member-owned credit union structure ensures profits are returned to members rather than shareholders. Areas to consider: Extremely limited hours of operation (Tuesday-Thursday, 11 AM-2 PM only) requiring appointments, creating significant accessibility barriers; Single physical location in Brooklyn with no indication of online account opening, limiting geographic access.

How does Concord compare to similar companies?

In the Credit Unions category, comparable providers include Actors Federal Credit Union, Generations United Federal Credit Union, Neighborhood Trust Federal Credit Union. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Founded
1951
Headquarters
Brooklyn, NY
BBB Accredited
No
Certifications
NCUA Insured Charter #7504
Visit Concord

CreditDoc Profile Note

Research Note on Concord

Concord FCU is profile signals for Brooklyn residents seeking community-focused, member-owned banking with a mission to close racial wealth gaps and provide affordable credit. The primary caveat is the extremely limited operational hours (9 hours per week) and single-location structure, which make this impractical for anyone requiring convenient, flexible banking access or living outside the immediate Brooklyn area.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Response Rate*
100%
On-Time Response**
98.8%

* Percentage of consumer complaints that received a company response (does not indicate the complaint was resolved in the consumer's favor)

** Percentage of responses delivered within the CFPB's 15-day window

Source: consumerfinance.gov | Last checked 2026-05-13

Profile Signals

  • Brooklyn residents in low- to moderate-income households seeking affordable loans without discrimination
  • Individuals prioritizing community-focused banking and financial empowerment over institutional size
  • Members of or connected to the Concord Baptist Church of Christ or Bedford-Stuyvesant community
  • Consumers interested in financial literacy support and personalized financial planning assistance
Updated 2026-05-14

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Quick Summary

  • Concord is listed as a Credit Unions provider in Brooklyn, NY on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
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