Community Action Services logo

Community Action Services

3.8/5

Non-profit community action agency in Utah providing food assistance, housing support, and financial stability programs to families in crisis. HUD-affiliated services available.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Community Action Services Review

Community Action Services and Food Bank (CASFB) is a Utah-based non-profit organization headquartered in Provo that serves Utah, Summit, and Wasatch counties. Founded with a mission to foster self-reliance in individuals, families, and communities, the organization has evolved beyond traditional food banking to offer comprehensive support services addressing root causes of poverty and financial instability.

The organization provides integrated services spanning food assistance, housing support, nutrition education, financial literacy, and crisis intervention. Their "FOOD+MORE" model reflects their philosophy that sustainable stability requires addressing multiple dimensions of household vulnerability simultaneously. They operate food pantries serving hundreds of households, facilitate homeownership preparation programs, provide eviction prevention services, and deliver community education through events like their kNOw Poverty Summit focused on creating stability through community engagement.

CASFB distinguishes itself through its multi-sector approach to community poverty reduction and measurable impact reporting. The organization actively engages volunteers, publishes detailed annual community impact reports (including their 2025 report with specific metrics), and maintains transparent communication about where donations go and how they create tangible change. Their leadership includes a recently named CEO (Tom Hogan as of June 2025) indicating active organizational development.

As a legitimate non-profit with 501(c)(3) status and HUD-affiliated housing counselor services, CASFB represents authentic community action work rather than commercial financial services. The primary limitation is geographic scope—services are restricted to Utah, Summit, and Wasatch counties. Additionally, while they address housing and financial stability, they do not provide direct credit repair, debt settlement, or consumer lending services. Their model emphasizes preventive support and community stability rather than individual credit score remediation.

Services & Features

Food pantry services and meal assistance programs
Housing counseling and homeownership preparation programs
Eviction prevention and crisis housing assistance
Nutrition education and food security programming
Financial stability and self-reliance counseling
Community events and poverty awareness summits (kNOw Poverty Summit)
Volunteer coordination and community engagement
Annual impact reporting and community assessment
Donation and sponsorship opportunities for corporate partners
Social services navigation and referrals

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Multi-service integrated model addressing housing, food, nutrition, and financial stability in single organization
  • HUD-affiliated housing counselors available for homeownership preparation and eviction prevention
  • Transparent impact reporting with quantified annual metrics on households served and evictions prevented
  • No-cost food pantry services providing 40 meals for $10 monthly donation model
  • Active volunteer engagement with published volunteer hour contributions to community
  • Serves three-county region (Utah, Summit, Wasatch) with dedicated local infrastructure
  • Community education events (kNOw Poverty Summit) addressing systemic poverty reduction

Cons

  • Geographic service limitation: only serves Utah, Summit, and Wasatch counties in Utah
  • Does not provide credit repair, credit building tools, or credit score improvement services
  • No direct consumer lending, emergency loans, or debt settlement capabilities
  • Website lacks detailed program eligibility criteria and application processes
  • Limited information available about response times for housing counseling and crisis services

Rating Breakdown

Value
4.5
Effectiveness
3.5
Customer Service
3.8
Transparency
4.0
Ease of Use
3.5

Frequently Asked Questions

Is Community Action Services legitimate?

Yes. Community Action Services is a registered company headquartered in Provo, UT. They hold a NR rating with the Better Business Bureau.

How long does Community Action Services take to show results?

Counseling available within 1-2 weeks of contact.

Quick Facts

Headquarters
Provo, UT
BBB Rating
NR
BBB Accredited
No
Certifications
HUD-Approved
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Community Action Services

CreditDoc Diagnosis

Doctor's Verdict on Community Action Services

Community Action Services and Food Bank is best for Utah residents in the Provo metro area and surrounding counties facing housing instability, food insecurity, or financial crisis who need integrated non-profit support rather than commercial lending solutions. The primary caveat is that this organization provides preventive community services and HUD-certified housing counseling but does not offer credit repair, credit building, personal loans, or debt settlement—limiting its applicability for credit-focused financial challenges.

Best For

  • Utah residents facing housing instability or eviction risk needing non-profit HUD counseling
  • Families experiencing food insecurity seeking comprehensive support beyond pantry assistance
  • Individuals in multi-county region (Utah/Summit/Wasatch) needing coordinated poverty-reduction services
  • Community members seeking transparent non-profit charitable support with documented impact
Updated 2026-03-21

More Lenders in Provo

Central Bank logo

Central Bank

Central Bank Utah is a full-service community bank operating since 1891, offering personal and business banking with modern digital services and a local Utah Valley presence.

3.5/5
Contact BBB:

Best for: Utah Valley residents seeking local community banking with modern digital conveniences, Small business owners wanting personalized service with entrepreneurial community focus

Financial Wellness Guides

Affiliate Disclosure: CreditDoc may earn a commission when you click links to Community Action Services and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.