Collins Community logo

Collins Community in Cedar Rapids, IA

4.0/5

Collins Community Credit Union is a member-owned credit union serving Cedar Rapids, Iowa, offering checking, savings, auto loans, mortgages, and home equity products since the 1960s.

Data compiled from public sources · Rating from CreditDoc methodology

Collins Community Review

Collins Community Credit Union (CCCU) is a not-for-profit, member-owned credit union headquartered in Cedar Rapids, Iowa at 1005 Blairs Ferry Rd. NE. The institution has established itself as a long-standing financial cooperative, with member testimonials dating back over 50 years, suggesting a stable presence in the local community. The credit union operates with NCUA insurance protection and maintains a routing number (273972949) for electronic transactions.

CCCU offers a comprehensive suite of consumer financial services including premium checking accounts, high-yield savings products, certificate of deposit (CD) accounts with competitive rates, auto loans starting at 4.14% APR, home equity lines of credit, mortgage origination with prequalification letters, and online banking access. The institution actively markets its services across multiple channels including online platforms, branch locations, and member support via phone (800-475-1150). They maintain an ATM/ITM network for member convenience.

The credit union distinguishes itself through emphasis on community relationships and member service longevity. Multiple member testimonials highlight personal attention, ease of refinancing processes, lack of closing costs on certain products, and a culture of members staying for decades. CCCU positions itself as an alternative to large national banks, explicitly appealing to members seeking local relationship banking. The institution's website features safety alerts about scam communications, indicating active fraud monitoring and member protection efforts.

As a credit union, CCCU operates on a not-for-profit model returning profits to members through better rates and lower fees than traditional banks. However, the website content reveals limited information about membership eligibility requirements, specific rate details beyond promotional highlights, or geographic service area boundaries. While member testimonials are overwhelmingly positive, the organization appears primarily positioned for established community members and those already embedded in the Cedar Rapids area.

Services & Features

ATM/ITM network access
Auto loans and auto refinancing
Bill payment services
Certificate of Deposit (CD) accounts
Fraud monitoring and member account alerts
High-yield savings accounts
Home equity lines of credit
Home mortgages and mortgage prequalification
In-person banking at multiple branch locations
Member support via phone (800-475-1150)
Online banking and account management
Premium checking accounts

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Auto loans offered at competitive rates starting at 4.14% APR with simplified application process
  • Home equity products with flexible terms and affordable rates for accessing home value
  • Long member retention with testimonials spanning 20-50+ years, suggesting stable service
  • No closing costs advertised on refinancing products (mortgages and auto loans)
  • Multiple local branch locations in Cedar Rapids area for in-person service
  • Online banking and bill payment capabilities for account management
  • Member-owned not-for-profit structure returns profits to members vs. shareholders
  • Active fraud monitoring and member alerts about scam communications

Cons

  • Geographic limitation to Cedar Rapids/Iowa area based on branch locations and service territory
  • Website does not clearly disclose membership eligibility criteria or field of membership
  • Limited transparency on specific APR rates for checking, savings, and CD products beyond promotional rates
  • No mention of member insurance products, paycheck advance loans (PALs), or other NCUA credit union alternatives
  • Minimal information about account minimums, fees, or service charges for accounts

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.7
Transparency
4.2
Ease of Use
4.0

Frequently Asked Questions

Is Collins Community legitimate?

Yes. Collins Community is a registered company, headquartered in Cedar Rapids, IA, founded in 1940.

How long does Collins Community take to show results?

Membership approval and account opening typically takes 1-3 business days. Loan decisions are usually faster than traditional banks.

Quick Facts

Founded
1940
Headquarters
Cedar Rapids, IA
BBB Accredited
No
Certifications
NCUA Insured Charter #62969
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit Collins Community

CreditDoc Diagnosis

Doctor's Verdict on Collins Community

Collins Community Credit Union is best for Cedar Rapids-area residents and those with established ties to Iowa seeking relationship-based community banking with competitive rates on mortgages and auto loans. The primary caveat is geographic limitation—membership and service appear restricted to the Cedar Rapids region, making this unsuitable for those outside the service area or relocating frequently.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
48.1%
Timely Responses
7.4%

Source: consumerfinance.gov | Last checked 2026-05-04

Best For

  • Cedar Rapids, Iowa residents seeking long-term relationship banking with local credit union
  • Home buyers interested in mortgage prequalification and refinancing with simplified processes
  • Auto loan borrowers comparing rates and seeking flexible terms without closing costs
  • Established community members prioritizing personal service over large bank alternatives
Updated 2026-05-14

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