Cathay Bank logo

Cathay Bank in Los Angeles, CA

4.2/5

Cathay Bank offers personal checking, savings, home mortgages, credit cards, and digital banking services with a focus on serving diverse communities through multilingual support.

Data compiled from public sources · Rating from CreditDoc methodology

Cathay Bank Review

Cathay Bank is a subsidiary of Cathay General Bancorp, a publicly traded bank holding company that operates multiple banking locations. The bank was established to serve individual and business customers with comprehensive financial services. According to recent S&P Global Market Intelligence rankings, Cathay General Bancorp ranked No.

S. public banks in 2025, reflecting its position as a significant regional financial institution. The bank offers a full range of traditional banking products including personal checking accounts, personal savings accounts, home mortgage loans, personal credit cards, and digital banking services.

For business customers, Cathay Bank provides business banking, business checking with analyzed account features, and SBA loan programs to support small business owners. The bank emphasizes online security and fraud prevention through its digital banking platform and regularly publishes fraud alerts and security guidance for customers. Cathay Bank distinguishes itself through its multilingual support, offering services in English, Traditional Chinese, Simplified Chinese, and Spanish.

The bank demonstrates community commitment through the Cathay Bank Foundation, which has awarded scholarships to high school seniors for seven consecutive years, and participates in community events like the Walk for Hope. The institution positions itself as client-focused with an emphasis on opening doors to opportunity for customers, employees, and communities. S.

banks. However, the website content does not disclose specific details about interest rates, fees, minimum balances, or credit card rewards structures. The exact number and locations of branches is not provided in the website content reviewed, making it difficult to assess convenience for all potential customers.

Services & Features

Business banking and business digital banking
Business checking accounts with analyzed account features
Digital/online banking for personal customers
Home mortgage loans
Mortgage refinancing services
Multilingual customer support
Online fraud alerts and security guidance
Personal checking accounts
Personal credit cards
Personal savings accounts
SBA loan programs
Treasury services and sweep accounts

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Multilingual banking support in English, Traditional Chinese, Simplified Chinese, and Spanish
  • Full-service banking with checking, savings, mortgages, and credit cards all available
  • Community-focused with active scholarship programs and charitable foundations
  • Ranked No. 16 among U.S. public banks by S&P Global Market Intelligence (2025)
  • Digital banking platform with emphasis on security and fraud prevention
  • SBA loan programs available to support small business owners
  • Online banking services for both personal and business customers

Cons

  • Website does not disclose specific interest rates, APRs, or fee structures for any products
  • Limited information about minimum account balances or account requirements
  • Number and locations of physical branches not clearly listed on homepage
  • Credit card rewards and benefits details not described on the website
  • No information about availability in all U.S. states or geographic service limitations

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.8
Transparency
4.0
Ease of Use
4.5

Frequently Asked Questions

Is Cathay Bank legitimate?

Yes. Cathay Bank is a registered company, headquartered in Los Angeles, CA, founded in 1962.

How long does Cathay Bank take to show results?

Account opening typically takes 1-3 business days. Loan decisions vary by product.

Quick Facts

Founded
1962
Headquarters
Los Angeles, CA
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #18503
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit Cathay Bank

CreditDoc Diagnosis

Doctor's Verdict on Cathay Bank

Cathay Bank is best suited for customers seeking traditional full-service banking with multilingual support and community values, particularly those in areas served by the bank's branch network. The main caveat is that critical product details like interest rates, fees, and specific account requirements are not disclosed on the public website, requiring direct contact with the bank for comparison shopping.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
100%
Timely Responses
98.5%

Source: consumerfinance.gov | Last checked 2026-04-18

Best For

  • Multilingual customers seeking banking services in Chinese or Spanish
  • Small business owners interested in SBA lending programs
  • Homebuyers seeking mortgage financing from a community-focused bank
  • Customers prioritizing digital banking security and fraud protection
Updated 2026-04-29

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