Cash America Pawn logo

Cash America Pawn

3.9/5

FirstCash is the leading international pawn shop operator with 3,300+ locations across 29 U.S. states, the UK, and Latin America, offering pawn loans secured by personal property and retail merchandise sales.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Cash America Pawn Review

FirstCash, Inc. is headquartered in Fort Worth, Texas and operates as the leading international pawn store chain with over 3,300 retail locations across 29 U.S. states and Washington D.C., the United Kingdom, and Latin America including Mexico, Guatemala, Colombia, and El Salvador. The company was founded to serve cash and credit-constrained consumers who need fast access to funds without traditional credit requirements.

FirstCash's primary service is non-recourse pawn loans, where customers pledge personal property as collateral to receive immediate cash. The company buys and sells a wide variety of merchandise including jewelry, electronics, tools, appliances, sporting goods, and musical instruments. Beyond pawn lending, FirstCash offers layaway services with 10% down payments, gold/precious metals buying, and retail merchandise sales. Through its subsidiary AFF, the company also provides lease-to-own and retail finance payment solutions across 15,000+ merchant partner locations nationwide.

What distinguishes FirstCash is its scale as the dominant international pawn operator and technology integration. The company is publicly traded (S&P MidCap 400 Index and Russell 2000 Index components) and employs approximately 22,000 people globally. Their widespread store network provides convenient access across multiple states and countries, and their online store locator helps customers find nearby locations easily.

FirstCash serves a specific market niche of consumers with limited credit access seeking collateral-based loans. While pawn loans offer faster funding than traditional loans and require no credit check, they come with the inherent risk of losing pledged items if loans aren't repaid. The company's strength lies in accessibility and speed rather than favorable loan terms compared to traditional lenders.

Services & Features

Non-recourse pawn loans secured by personal property pledges
Gold and precious metals buying (pays cash on the spot)
Retail merchandise sales (jewelry, electronics, tools, appliances, sporting goods, instruments)
Layaway service with 10% down payment option
Store locator to find nearest FirstCash location among 3,300+ stores
Online inventory browsing
Lease-to-own solutions through AFF subsidiary
Retail finance payment solutions through 15,000+ merchant partner network
Over-the-counter merchandise purchasing
Item appraisal and valuation services
Pawn loan origination and administration
Consumer lending focused on cash-constrained individuals

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Massive network of 3,300+ locations across 29 U.S. states, DC, UK, and Latin America for convenient access
  • Non-recourse loans mean no personal liability beyond forfeiting the pledged item
  • Fast cash funding on the spot with no credit check or approval process
  • Publicly traded company (S&P MidCap 400, Russell 2000) providing institutional stability and oversight
  • Wide variety of accepted collateral including jewelry, electronics, tools, sporting goods, and instruments
  • Additional services beyond pawn loans including layaway (10% down), gold buying, and retail sales
  • Lease-to-own and retail finance solutions through 15,000+ merchant partners via AFF subsidiary

Cons

  • Pawn loans typically carry high interest rates compared to traditional personal loans or credit
  • Risk of losing pledged personal property if unable to repay the loan within the specified timeframe
  • Interest and fees can accumulate quickly, potentially making repayment more expensive than original loan amount
  • Pawn loans do not build credit history or help improve credit scores like credit-builder products do
  • Limited loan amounts based on collateral value, may not be sufficient for larger financial needs

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.7
Transparency
3.5
Ease of Use
3.9

Frequently Asked Questions

Is Cash America Pawn legitimate?

Yes. Cash America Pawn is a registered company headquartered in 3051 Gentilly Blvd, New Orleans, LA 70122. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
3051 Gentilly Blvd, New Orleans, LA 70122
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
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CreditDoc Diagnosis

Doctor's Verdict on Cash America Pawn

FirstCash is best for unbanked or credit-constrained consumers who own valuable items and need immediate cash without credit checks or approval delays. The main caveat is that pawn loans charge high interest rates and fees, and borrowers risk losing their pledged property if they cannot repay—making this a last-resort option rather than a sustainable financial solution.

Best For

  • Consumers with poor or no credit history who need emergency cash quickly
  • People with valuable items (jewelry, electronics, instruments) willing to use them as collateral for short-term loans
  • Individuals seeking fast funds without undergoing lengthy credit approval processes
  • Those looking to sell gold, jewelry, or other valuable items for immediate cash
Updated 2026-03-21

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Cash America Pawn logo

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FirstCash is the leading international pawn shop operator with 3,300+ locations across 29 U.S. states, the UK, and Latin America, offering pawn loans secured by personal property.

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