Cash America Pawn logo

Cash America Pawn

3.9/5

FirstCash is the leading international pawn shop operator with 3,300+ locations across 29 U.S. states, the UK, and Latin America, offering pawn loans secured by personal property.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Cash America Pawn Review

FirstCash, Inc. is headquartered in Fort Worth, Texas and operates as the largest international pawn shop network. The company was established to serve cash and credit-constrained consumers through a massive retail footprint spanning 29 U.S. states, Washington D.C., the United Kingdom, and Latin American countries including Mexico, Guatemala, Colombia, and El Salvador. With over 3,300 pawn locations and approximately 22,000 employees, FirstCash is a publicly traded company indexed in both the Standard & Poor's MidCap 400 and Russell 2000.

FirstCash's core service is pawn loans—non-recourse loans secured by pledged personal property. Customers can pawn a wide variety of items including jewelry, electronics, tools, appliances, sporting goods, and musical instruments for immediate cash. Beyond pawn loans, the company operates retail sales of merchandise, gold buying services, and a layaway program requiring 10% down payment. Through its wholly owned subsidiary AFF, FirstCash also provides lease-to-own and retail finance payment solutions across a network of over 15,000 merchant partner locations.

What distinguishes FirstCash is its scale and international reach. As the market leader in pawn operations, the company benefits from established brand recognition, extensive store locations for convenience, and standardized processes. The company also offers ancillary services like gold and precious metal buying (customers can sell gold, silver, or platinum for immediate cash) and a layaway service, providing flexibility beyond traditional pawn loans.

For consumers, FirstCash represents a legitimate option for quick cash against collateral without credit checks or debt obligations. However, pawn loans inherently carry the risk of losing pledged items if unable to repay. While non-recourse status protects borrowers from debt collection, the convenience and speed come at the cost of losing personal property. Interest rates on pawn loans are not disclosed on the website, making it difficult to compare costs upfront.

Services & Features

Pawn loans secured by personal property (non-recourse)
Buying and selling of jewelry, electronics, tools, appliances, sporting goods, and musical instruments
Gold, silver, and platinum buying for immediate cash
Layaway services with 10% down payment option
Retail merchandise sales across 3,300+ store locations
Store locator service to find nearest pawn shop
Lease-to-own and retail finance solutions through AFF subsidiary (15,000+ merchant partners)
Online inventory browsing
Pawn FAQs and educational resources

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • 3,300+ locations across 29 U.S. states plus international presence for convenience
  • Non-recourse pawn loans—no debt collection if unable to repay
  • No credit check required; serves credit-constrained consumers
  • Immediate cash on the spot for items brought to stores
  • Wide variety of accepted items (jewelry, electronics, tools, instruments, appliances, sporting goods)
  • Gold and precious metal buying services for quick conversion to cash
  • Layaway program option with affordable 10% down payment
  • Publicly traded company (Russell 2000, S&P MidCap 400) with regulatory oversight

Cons

  • Risk of losing pledged personal property if loan is not repaid
  • Pawn loan interest rates and terms not disclosed on website, making cost comparison difficult
  • Limited to collateral-based lending; borrowing amount depends entirely on item value assessment
  • Retail pawn market values fluctuate, meaning items may be valued lower than expected
  • No online application or loan origination; requires in-store visit

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.7
Transparency
3.5
Ease of Use
3.9

Frequently Asked Questions

Is Cash America Pawn legitimate?

Yes. Cash America Pawn is a registered company headquartered in 1601 Newton St, New Orleans, LA 70114. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
1601 Newton St, New Orleans, LA 70114
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Cash America Pawn

CreditDoc Diagnosis

Doctor's Verdict on Cash America Pawn

FirstCash is best for consumers facing immediate cash needs who own valuable collateral and prefer to avoid credit checks and debt obligations. The primary caveat is that pawning items means risking loss of personal property if the loan cannot be repaid, and actual interest rates and terms are not transparently displayed on their website, requiring in-store consultation.

Best For

  • Consumers needing immediate cash without credit checks or background verification
  • Individuals with valuable items (jewelry, electronics, instruments) willing to use them as collateral temporarily
  • Cash-constrained consumers who prefer non-recourse loans and don't want debt obligations
  • People shopping for discounted merchandise, jewelry, electronics, or tools at retail pawn locations
Updated 2026-03-21

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Cash America Pawn logo

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