Capital Bank Executive Office logo

Capital Bank Executive Office

4.0/5

First Horizon Bank is a full-service regional bank offering personal and business banking, lending, wealth management, and treasury services across multiple customer segments.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Capital Bank Executive Office Review

First Horizon Bank operates as a comprehensive financial institution serving personal, small business, and commercial customers. The bank was historically known as Capital Bank before rebranding, and maintains a significant digital and physical presence across the United States. The website indicates substantial institutional backing with capabilities spanning retail and commercial banking operations.

The bank offers a broad product suite including multiple checking and savings account tiers (FirstView, SmartView, and TotalView for personal customers; BizEssentials variants for business), certificate of deposit products (including Jumbo and CDARS options), and various loan products ranging from personal unsecured loans to SBA financing and commercial real estate lending. Their digital banking platform includes mobile deposit, bill pay, Zelle integration, and mobile app access. Credit card products span personal Visa cards at multiple tier levels and Visa Small Business cards.

First Horizon distinguishes itself through specialized industry expertise, including dedicated lending solutions for restaurants, fitness facilities, and music/sports/entertainment sectors. They offer sophisticated treasury management services for commercial customers, including lockbox services, ACH cash concentration, and merchant services. Wealth management services include financial planning, investment services, trust and estate planning, and corporate retirement plan services through partnerships with platforms like LPL, eMoney, and Envestnet.

As a regional bank with full-service capabilities, First Horizon serves customers who need comprehensive financial relationships rather than single-purpose products. However, customers should note that specific rates, fees, and product availability are not detailed on this marketing-focused website, requiring direct inquiry for pricing and qualification information. Many banks offer installment loans with fixed monthly payments, giving borrowers a clear payoff timeline.

Services & Features

Personal checking accounts (FirstView, SmartView, TotalView)
Savings accounts and money market savings products
Certificates of deposit including regular and Jumbo CDs, and CDARS programs
Mortgages including home purchase, refinance, home equity lines of credit, and home construction loans
Personal loans (secured and unsecured) and personal lines of credit
Auto loans, boat/yacht loans, and RV loans
Credit cards (personal Visa cards at multiple tiers and Visa Small Business cards)
SBA loans and term loans for small business
Equipment financing and lease solutions
Commercial real estate lending and mortgage warehouse lending
Treasury management including ACH, wire transfers, lockbox, merchant services, and payroll solutions
Digital banking including mobile app, online banking, bill pay, and mobile deposit

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Comprehensive product suite covering personal banking, business banking, lending, wealth management, and treasury services under one institution
  • Multiple checking account tiers allowing customers to select accounts matching their usage patterns and earning preferences
  • Specialized lending expertise in niche industries including restaurant finance, fitness finance, and music/sports/entertainment sectors
  • Advanced digital banking capabilities including mobile deposit, bill pay, Zelle integration, and dedicated business digital platforms (BusinessConnect, TreasuryConnect)
  • Sophisticated cash management services for businesses including ACH cash concentration, lockbox services, positive pay, and controlled disbursement
  • Wealth management integration with institutional partners (LPL Financial, eMoney, Envestnet) for investment and planning services
  • SBA loan programs and specialized commercial lending including asset-based lending and mortgage warehouse lending

Cons

  • Website provides no specific information about account fees, minimum balances, or product pricing, requiring customers to contact the bank directly
  • No clear disclosure of APY rates, loan rates, or credit card APR information visible on the public website
  • Limited transparency about approval requirements, credit score minimums, or qualification criteria for various products
  • Extensive product menu may create complexity for customers seeking simple, straightforward banking solutions
  • No mention of financial wellness tools, fee transparency, or customer reviews on the marketing website to help prospective customers evaluate the bank

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.7
Transparency
3.5
Ease of Use
4.2

Frequently Asked Questions

Is Capital Bank Executive Office legitimate?

Yes. Capital Bank Executive Office is a registered company headquartered in 1017 E Morehead St #201, Charlotte, NC 28204. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
1017 E Morehead St #201, Charlotte, NC 28204
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Capital Bank Executive Office

CreditDoc Diagnosis

Doctor's Verdict on Capital Bank Executive Office

First Horizon Bank is best for customers and businesses seeking a full-service regional bank capable of handling multiple financial relationships simultaneously, from deposits and lending to wealth management and specialized commercial services. The primary caveat is that the marketing website lacks specific pricing, rates, and qualification criteria—customers must contact the bank directly to understand product costs and evaluate whether offerings match their financial situation.

Best For

  • Small business owners and entrepreneurs requiring comprehensive business banking, treasury management, and specialized industry lending
  • Customers seeking wealth management, investment services, and trust/estate planning integrated with banking services
  • Businesses in specialized industries (restaurants, fitness, entertainment) seeking dedicated lending expertise and industry-specific solutions
  • Commercial customers requiring sophisticated cash management, payables, and receivables solutions
Updated 2026-03-21

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