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Blackhawk Community Credit Union is a Janesville, WI-based credit union offering comprehensive financial services including savings accounts, mortgages, auto loans, and business lending.
Data compiled from public sources
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Blackhawk Community Credit Union serves the Janesville, Wisconsin community and surrounding service areas as a full-service financial institution. According to NCUA data cited on their website, the credit union maintains substantial membership with 65,770 active share savings accounts, 5,525 share certificates, 1,517 IRA/KEOGH accounts, and 350 money market accounts totaling over $9 million. The organization positions itself as a community-focused alternative to traditional banks.
The credit union offers a comprehensive suite of retail and business financial products. On the consumer side, they provide high-yield checking and savings accounts, money market accounts, share certificates (CDs), and retirement planning products including IRAs and KEOGH plans. Their lending services include flexible auto loans, multiple mortgage products (fixed-rate, adjustable-rate, balloon/hybrid options), and first-time homebuyer programs.
They also offer online and mobile banking, investment and retirement planning, and dedicated wealth management services. Blackhawk differentiates itself through membership-based structure, rate claims to verify marketed as tailored to local community needs, streamlined mortgage processing, and listed first-time homebuyer programs. They position themselves as approved mortgage sellers with personalized service.
The credit union emphasizes exclusive member benefits and discounts alongside traditional banking capabilities. As a credit union, Blackhawk serves a membership base rather than the general public, which is a structural advantage for members but requires membership eligibility. The website provides limited specific rate information, requiring prospects to contact branches directly for current offerings.
Their service area appears concentrated in Wisconsin, though they reference "all other service areas" without clear geographic definition.
According to CFPB data (2023-present), Blackhawk has a 99.7% response rate to consumer complaints, with 95.4% of those responses delivered within the CFPB's 15-day window. Response rate measures whether the company replied — not whether the consumer's issue was resolved in their favor.
Blackhawk offers 14 services including High-yield checking accounts, Regular share savings accounts, Money market accounts, Share certificates (CDs), IRA and KEOGH retirement accounts, and 9 more.
Blackhawk has profile signals associated with Janesville, Wisconsin residents seeking comprehensive banking services from a locally-rooted credit union, First-time homebuyers in the service area looking for educational resources and flexible down payment options, Small business owners needing flexible business loans with personalized relationship banking, Credit union members prioritizing competitive savings rates, CDs, and retirement account options.
Key strengths: NCUA-verified membership base with 65,770+ active share savings accounts demonstrating substantial community presence; Multiple mortgage product types including first-time homebuyer programs with low down payments and educational resources; Streamlined mortgage processing marketed as enabling published application timing. Areas to consider: Limited specific rate information published on website—members must contact branches for current rates; Geographic service limitation concentrated in Janesville, Wisconsin area with vague "all other service areas" definition.
In the Banks category, comparable providers include Atlantic Union Bank, Financial Center, LendingClub. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.
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CreditDoc Profile Note
Blackhawk Community Credit Union is best suited for Janesville-area residents and eligible credit union members seeking traditional banking services with community focus and competitive savings/mortgage rates. The primary caveat is that membership eligibility requirements and geographic service limitations may exclude some consumers, and specific rate and fee information requires direct contact with branches rather than being transparently published online.
Public data from the Consumer Financial Protection Bureau
* Percentage of consumer complaints that received a company response (does not indicate the complaint was resolved in the consumer's favor)
** Percentage of responses delivered within the CFPB's 15-day window
Source: consumerfinance.gov | Last checked 2026-04-09
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