Big Pawn logo

Big Pawn

3.9/5

Big Pawn is a Chicago-based pawn and auction service offering collateral-based loans and merchandise sales through AuctionZip's online bidding platform.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Big Pawn Review

Big Pawn operates as a pawn shop and auction house based in Chicago, Illinois, with a physical location at 10226 Indianapolis Ave in the 60617 zip code. The company is registered on AuctionZip, a national online auction platform, under Auctioneer ID #38905, suggesting it conducts both traditional pawn transactions and auction sales of merchandise. The business is operated under the management of Roger Gunderson, with contact support available through Jeremy Conkline. Big Pawn's primary service model centers on collateral-based lending—a traditional pawn shop function where customers can receive short-term loans by pledging personal items of value as security. Beyond lending, the company participates in AuctionZip's ecosystem, which indicates they may also handle merchandise sales, liquidation, and auction services. The company maintains a dedicated website at bigpawn.net for customer access and information. However, the available website content is limited to directory and registration information on AuctionZip rather than detailed service descriptions or business operations data. This limits full transparency about specific loan terms, interest rates, redemption policies, or fee structures. The business appears to operate within the traditional pawn industry, serving customers in the Chicago area who need quick access to cash against collateral or are interested in purchasing auctioned merchandise.

Services & Features

Collateral-based short-term loans (traditional pawn services)
Online auction bidding through AuctionZip platform
Merchandise liquidation and sales
Item valuation and assessment
Loan redemption services
Online auction listing and catalog access
Auctioneer services
Item appraisal services

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Operates through AuctionZip, a established national online auction platform with broad reach
  • Located in Chicago with accessible physical address for in-person transactions
  • Registered auctioneer status (ID #38905) suggests legitimate, regulated operations
  • Maintains dedicated website (bigpawn.net) for customer access and information
  • Multiple contact channels available (phone: 608-658-2219, email, web)
  • Participates in online bidding system, offering potential broader customer access to merchandise

Cons

  • Limited transparency on website—no published loan terms, APR rates, or fee schedules available
  • No customer reviews, testimonials, or service quality indicators visible on provided listing
  • Sparse business information online makes it difficult to verify current service offerings or inventory
  • Phone number (608-658-2219) has Wisconsin area code despite Chicago business address, raising potential operational clarity questions
  • No published details on redemption policies, loan duration, or interest calculation methods

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.7
Transparency
3.5
Ease of Use
3.9

Frequently Asked Questions

Is Big Pawn legitimate?

Yes. Big Pawn is a registered company headquartered in 10226 S Indianapolis Ave, Chicago, IL 60617. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
10226 S Indianapolis Ave, Chicago, IL 60617
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Big Pawn

CreditDoc Diagnosis

Doctor's Verdict on Big Pawn

Big Pawn is best for Chicago residents who need immediate cash secured by personal collateral and prefer working with a traditional pawn operation. The main caveat is the lack of published rate transparency and limited online documentation of terms—customers should call directly (608-658-2219) to verify current loan terms, interest rates, and redemption policies before transacting.

Best For

  • Chicago-area residents needing quick cash against personal collateral (jewelry, electronics, instruments)
  • Individuals seeking to purchase merchandise or collectibles through online auction bidding
  • People looking for traditional pawn services without credit checks or financial history requirements
Updated 2026-04-02

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