Big Pawn operates as a pawn shop and auction house based in Chicago, Illinois, with a physical location at 10226 Indianapolis Ave in the 60617 zip code. The company is registered on AuctionZip, a national online auction platform, under Auctioneer ID #38905, suggesting it conducts both traditional pawn transactions and auction sales of merchandise. The business is operated under the management of Roger Gunderson, with contact support available through Jeremy Conkline. Big Pawn's primary service model centers on collateral-based lending—a traditional pawn shop function where customers can receive short-term loans by pledging personal items of value as security. Beyond lending, the company participates in AuctionZip's ecosystem, which indicates they may also handle merchandise sales, liquidation, and auction services. The company maintains a dedicated website at bigpawn.net for customer access and information. However, the available website content is limited to directory and registration information on AuctionZip rather than detailed service descriptions or business operations data. This limits full transparency about specific loan terms, interest rates, redemption policies, or fee structures. The business appears to operate within the traditional pawn industry, serving customers in the Chicago area who need quick access to cash against collateral or are interested in purchasing auctioned merchandise.