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Baxter Credit Union is a $6.24B federally insured state-chartered credit union headquartered in Vernon Hills, IL, serving 364,451 members across 47 branches since 1980.
Data compiled from public sources
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24 billion in total assets. Headquartered in Vernon Hills, Illinois, the credit union operates 47 branch locations throughout the region and serves a membership base of 364,451 individuals. As a federally insured state-chartered credit union (Charter Number 68187), it operates under federal oversight and NCUSIF protection.
The organization employs 772 full and part-time employees and is led by CEO Michael Valentine and Chairperson Mike Curran. Baxter Credit Union offers a comprehensive range of banking and financial services typical of a full-service credit union. 40B).
Additional services mentioned include credit builder programs, international remittances, and low-cost wire transfers. org. As a mid-sized regional credit union, Baxter distinguishes itself through its established 46-year operational history, substantial asset base, and extensive branch network in the Chicago metropolitan area.
5M in total equity as of December 2024. Their financial performance shows $32M in net income, demonstrating operational stability. The organization's focus on member services and community presence across multiple Illinois locations sets it apart from smaller, single-branch operations.
Baxter Credit Union is a legitimate, well-established financial institution with listed regulatory filing and audited financial statements (last audited December 1, 2024). For consumers seeking traditional banking services from a credit union rather than a commercial bank, Baxter offers stability and scale. The primary consideration is that membership eligibility may be restricted based on geographic location or employment affiliation, as is common with state-chartered credit unions—this should be verified directly.
According to CFPB data (2023-present), Baxter has a 100% response rate to consumer complaints, with 92.3% of those responses delivered within the CFPB's 15-day window. Response rate measures whether the company replied — not whether the consumer's issue was resolved in their favor.
Baxter offers 12 services including Checking and savings accounts, ATM and debit card programs, Real estate loans, Unsecured personal loans, Other loan products, and 7 more.
Baxter has profile signals associated with Illinois residents within service area seeking stable credit union banking, Members eligible by employment or geographic location wanting traditional banking with community presence, Consumers interested in credit builder loans and financial education services, Individuals needing wire transfers and international remittance capabilities.
Key strengths: Large asset base of $6.24 billion providing financial stability and resources; Extensive network of 47 branch locations throughout Illinois region; Federally insured with NCUSIF protection for member deposits. Areas to consider: Membership eligibility likely restricted by geography or employment affiliation; Website content does not specify APR rates or loan terms.
In the Banks category, comparable providers include Atlantic Union Bank, Financial Center, LendingClub. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.
CreditDoc Profile Note
Baxter Credit Union is profile signals for Illinois residents within its service area who qualify for membership and seek a large, stable credit union offering traditional banking services including credit building and international remittances. The primary caveat is verifying membership eligibility upfront, as state-chartered credit unions typically restrict membership by geography or employment affiliation rather than serving the general public.
Public data from the Consumer Financial Protection Bureau
* Percentage of consumer complaints that received a company response (does not indicate the complaint was resolved in the consumer's favor)
** Percentage of responses delivered within the CFPB's 15-day window
Source: consumerfinance.gov | Last checked 2026-04-06
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