Baxter logo

Baxter

4.2/5

Baxter Credit Union is a $6.24B federally insured state-chartered credit union headquartered in Vernon Hills, IL, serving 364,451 members across 47 branches since 1980.

Data compiled from public sources · Rating from CreditDoc methodology

Baxter Review

24 billion in total assets. Headquartered in Vernon Hills, Illinois, the credit union operates 47 branch locations throughout the region and serves a membership base of 364,451 individuals. As a federally insured state-chartered credit union (Charter Number 68187), it operates under federal oversight and NCUSIF protection.

The organization employs 772 full and part-time employees and is led by CEO Michael Valentine and Chairperson Mike Curran. Baxter Credit Union offers a comprehensive range of banking and financial services typical of a full-service credit union. 40B).

Additional services mentioned include credit builder programs, international remittances, and low-cost wire transfers. org. As a mid-sized regional credit union, Baxter distinguishes itself through its established 46-year operational history, substantial asset base, and extensive branch network in the Chicago metropolitan area.

5M in total equity as of December 2024. Their financial performance shows $32M in net income, demonstrating operational stability. The organization's focus on member services and community presence across multiple Illinois locations sets it apart from smaller, single-branch operations.

Baxter Credit Union is a legitimate, well-established financial institution with transparent regulatory filing and audited financial statements (last audited December 1, 2024). For consumers seeking traditional banking services from a credit union rather than a commercial bank, Baxter offers stability and scale. The primary consideration is that membership eligibility may be restricted based on geographic location or employment affiliation, as is common with state-chartered credit unions—this should be verified directly.

Services & Features

ATM and debit card programs
Call report services
Checking and savings accounts
Credit builder programs
Deposit accounts and share products
Full-service banking across 47 branch locations
International remittances
Low-cost wire transfers
Member financial services
Other loan products
Real estate loans
Unsecured personal loans

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Large asset base of $6.24 billion providing financial stability and resources
  • Extensive network of 47 branch locations throughout Illinois region
  • Federally insured with NCUSIF protection for member deposits
  • Strong 46-year operational history since 1980
  • Offers credit builder programs and international remittance services
  • FHLB membership providing additional lending capacity
  • Transparent financial reporting with recent audited statements (Dec 2024)

Cons

  • Membership eligibility likely restricted by geography or employment affiliation
  • Website content does not specify APR rates or loan terms
  • No mention of mobile banking capabilities or digital-only features
  • Limited information about fee structures for checking accounts or services
  • Low income designation status is 'No,' potentially limiting community focus programs

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.9
Transparency
4.3
Ease of Use
4.2

Mortgage Lending Transparency

Baxter processed 4,305 mortgage applications in 2023, approving 79.7% of applicants across 50 states.

4,305

Applications

79.7%

Approval Rate

$191K

Avg Loan

50

States Served

Approval Rate by Applicant Income

Under $50K
48.8%
$50K–$100K
73%
$100K–$200K
83.4%
Over $200K
89%

Based on 4,305 applications. Income in thousands (reported by applicant).

Top Lending States

Illinois 1,087 apps · 64.8%
Minnesota 553 apps · 75.8%
Florida 356 apps · 55.1%
California 312 apps · 63.8%
Texas 190 apps · 49.5%
Georgia 159 apps · 59.1%

Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.

Frequently Asked Questions

Is Baxter legitimate?

Yes. Baxter is a registered company, headquartered in ,, founded in 1980.

How long does Baxter take to show results?

Membership approval and account opening typically takes 1-3 business days. Loan decisions are usually faster than traditional banks.

Quick Facts

Founded
1980
Headquarters
,
BBB Accredited
No
Certifications
NCUA Insured Charter #68187
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit Baxter

CreditDoc Diagnosis

Doctor's Verdict on Baxter

Baxter Credit Union is best for Illinois residents within its service area who qualify for membership and seek a large, stable credit union offering traditional banking services including credit building and international remittances. The primary caveat is verifying membership eligibility upfront, as state-chartered credit unions typically restrict membership by geography or employment affiliation rather than serving the general public.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
100%
Timely Responses
92.3%

Source: consumerfinance.gov | Last checked 2026-04-06

Best For

  • Illinois residents within service area seeking stable credit union banking
  • Members eligible by employment or geographic location wanting traditional banking with community presence
  • Consumers interested in credit builder loans and financial education services
  • Individuals needing wire transfers and international remittance capabilities
Updated 2026-05-08

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