Bank Forward logo

Bank Forward

3.5/5

Regional bank with 13 locations across North Dakota and Minnesota, offering banking, insurance, investment, and tax services with FDIC insurance protection.

Editorially reviewed by Harvey Brooks

Free to Use BBB: Free Consultation Visit Website

Bank Forward Review

Bank Forward is a community-focused financial institution operating 13 branches across North Dakota and Minnesota, primarily in rural and small urban markets. The bank maintains a strong local presence with headquarters in Fargo, ND, and extends service to towns including Bemidji, Grand Forks, Jamestown, and numerous smaller communities. The company emphasizes accessibility through both lobby and drive-up services at most locations.

The institution offers a comprehensive suite of financial services under its "Forward" brand umbrella: core banking services (checking, savings, likely CDs based on standard bank offerings), insurance products (Insure Forward), investment services (Invest Forward), and tax preparation assistance (Tax Forward). All deposits are FDIC-insured and backed by the full faith and credit of the U.S. Government, providing standard deposit protection up to $250,000 per account category.

Bank Forward distinguishes itself through integrated service delivery—most branches house multiple service lines under one roof, allowing customers to access banking, insurance, and investment services at convenient locations. The company serves predominantly rural markets where large national banks have limited presence, creating a niche as a primary financial services provider for small-town North Dakota and Minnesota residents. Hours of operation accommodate working customers with extended drive-up windows (some open 7:30 AM) and Saturday service at select locations.

The main limitation is geographic reach—the bank operates only in two states with limited branch density even within those states. Customers outside North Dakota and Minnesota have no access to services. The website provides minimal information about specific loan products, rates, account features, or digital banking capabilities, making it difficult to assess competitiveness against larger regional or national banks on pricing and technology.

Services & Features

FDIC-insured deposit accounts (specific types not detailed on website)
Drive-up banking services (available at 11 locations)
Insurance services (Insure Forward) through dedicated phone lines
Investment services (Invest Forward) through dedicated phone lines
Tax preparation and planning (Tax Forward) through dedicated phone lines
In-person branch banking across 13 locations in ND and MN
Extended hours drive-up service (early morning and Saturday at select locations)
Multi-line branch locations allowing one-stop financial services access

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • FDIC-insured deposits with full U.S. Government backing—standard protection for all account types
  • 13 physical branch locations with extended hours, including early morning (7:30 AM) and Saturday drive-up service in major markets
  • Integrated financial services (banking, insurance, investment, tax) available at most locations for convenience
  • Strong presence in rural North Dakota and Minnesota markets underserved by national banks
  • Multiple service lines per branch with dedicated phone numbers for banking, insurance, investment, and tax services
  • Drive-up services available at 11 of 13 locations for accessibility

Cons

  • Limited geographic footprint—only North Dakota and Minnesota locations, no online or national reach apparent
  • Website provides minimal detail on specific products, rates, fees, or digital banking features, making comparison difficult
  • Limited hours at smaller branches (Bowdon location open Tuesday/Thursday only; Hannaford limited to M-F 8-3)
  • No mention of online banking, mobile apps, or digital services capabilities on website
  • Unclear whether services like Tax Forward and Invest Forward are in-house operations or partnerships

Rating Breakdown

Value
3.8
Effectiveness
3.5
Customer Service
3.7
Transparency
3.6
Ease of Use
3.5

Frequently Asked Questions

Is Bank Forward legitimate?

Yes. Bank Forward is a registered company headquartered in Fargo, ND, founded in 1927. They hold a rating with the Better Business Bureau.

How long does Bank Forward take to show results?

Account opening typically takes 1-3 business days. Loan decisions vary by product.

Quick Facts

Founded
1927
Headquarters
Fargo, ND
BBB Rating
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #8941
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Bank Forward

CreditDoc Diagnosis

Doctor's Verdict on Bank Forward

Bank Forward is best for customers in rural North Dakota and Minnesota who prioritize local, in-person banking relationships and want integrated financial services (banking, insurance, investment, tax) under one roof. The main caveat is severely limited geographic reach and minimal digital/online information, making this unsuitable for customers outside the two-state region or those preferring online-first banking.

Best For

  • Rural North Dakota and Minnesota residents seeking local banking with personal service and community connection
  • Customers valuing integrated financial services (banking + insurance + investment + tax) at a single institution
  • Businesses and individuals requiring in-person branch access and local relationship banking
Updated 2026-03-21

More Lenders in Fargo

Southeastern North Dakota Community Action Ag logo

Southeastern North Dakota Community Action Ag

Community Action of Southeastern North Dakota provides free programs and services to low-income families, including weatherization, home repairs, Head Start education, and financial planning assistance.

3.8/5
Contact BBB: NR

Best for: Low-income families in southeastern North Dakota seeking weatherization or home repair assistance, Parents interested in Head Start early childhood education programs

American Federal Bank logo

American Federal Bank

FDIC-insured bank serving the Fargo-Moorhead and Red River Valley region with checking, savings, mortgages, and business banking solutions.

3.5/5
Contact BBB:

Best for: Residents of Fargo, Moorhead, Red River Valley, and Minnesota seeking local banking relationship, Small business and agricultural operators needing community bank support

Aspire Bank logo

Aspire Bank

FDIC-insured bank serving North Dakota, Minnesota, and Arizona with personal and business banking, lending, insurance, and tax services.

3.5/5
Contact BBB:

Best for: Small business owners in North Dakota, Minnesota, or Arizona seeking integrated banking and lending, Business customers needing quick lending decisions and personalized service

Financial Wellness Guides

Affiliate Disclosure: CreditDoc may earn a commission when you click links to Bank Forward and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.