Bancfirst logo

Bancfirst in Oklahoma City, OK

4.3/5

BancFirst is an Oklahoma-based bank offering personal and business checking/savings accounts, loans, credit cards, and wealth management services across multiple locations.

Data compiled from public sources · Rating from CreditDoc methodology

Bancfirst Review

BancFirst is a regional bank headquartered in Oklahoma with a physical branch network across the state. The bank has expanded recently, welcoming ABOK customers in communities including Collinsville, Skiatook, Ramona, and Disney. As a traditional full-service bank, BancFirst operates under FDIC deposit insurance protections and maintains established banking infrastructure including call centers and online/mobile platforms.

The bank offers comprehensive personal banking products including checking and savings accounts, certificates of deposit, individual retirement accounts, personal debit cards with rewards programs, and personal loans. On the lending side, BancFirst provides home equity loans and lines of credit, home mortgage loans, command cash lines of credit, and credit cards. For business customers, they offer business checking accounts, business debit cards, SBA loans, commercial loans, corporate credit cards, and treasury management services. Additionally, BancFirst provides trust and investments services, wealth management, fiduciary services, and retirement services.

BancFirst differentiates itself through its Loyalty Checking account with rewards benefits for $5 monthly maintenance, debit card rewards program, and a focus on regional presence with established community relationships. The bank offers multiple call center phone lines serving Oklahoma and nationwide customers, with extended hours (7 a.m.–10 p.m. M-F, 8 a.m.–10 p.m. Sat, Noon–10 p.m. Sun). They provide financial education resources, online security information, FDIC deposit insurance estimators, and business online banking with positive pay and remote deposit capture capabilities.

As a traditional regional bank, BancFirst serves customers seeking established banking relationships with branch access and comprehensive financial services. However, as a brick-and-mortar institution, they may offer fewer digital-first features or competitive rates compared to online-only banks. The website emphasizes trust and established banking practices rather than aggressive rate competition or niche loan products.

Services & Features

Business and personal insurance offerings
Business checking accounts and SBA loans
Certificates of deposit and individual retirement accounts
Commercial loans and treasury management services
Credit cards (personal and business)
Home mortgage loans and command cash lines of credit
Merchant services and fraud prevention
Online and mobile banking with bill pay
Personal checking and savings accounts
Personal debit cards with rewards program
Personal loans and home equity loans/lines of credit
Trust, wealth management, and fiduciary services

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • FDIC-insured deposits for account protection
  • Loyalty Checking account with rewards benefits at just $5 monthly maintenance
  • Debit card rewards program for everyday spending
  • Comprehensive lending options including SBA loans, mortgages, home equity lines, and personal loans
  • Trust and wealth management services including fiduciary and corporate trust services
  • Extended call center hours (7 a.m.–10 p.m. M-F, 8 a.m.–10 p.m. Sat, Noon–10 p.m. Sun)
  • Multiple phone lines and 24/7 debit card fraud reporting (1-855-889-9216)

Cons

  • Limited to Oklahoma service area with regional branch network; no nationwide branches
  • As traditional bank, likely higher minimum balances or monthly fees compared to online banks
  • Website does not display competitive rates for checking, savings, CDs, or loan products
  • No mention of mobile-first or fintech features; appears to be traditional banking platform
  • Excludes marijuana-related businesses, nonprofits, and religious organizations from SBA lending

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
4.1
Transparency
4.5
Ease of Use
4.5

Consumer Complaint Record

BancFirst received 14 consumer complaints in the past 12 months. All complaints received a timely response from the company.

14

Complaints (12 months)

3.3%

Resolved with relief

Stable

Complaint trend

Most Common Complaint Categories

Managing an account
43.3%
Problem caused by your funds being low
13.3%
Trouble during payment process
3.3%

123 FDIC-insured branch locations nationwide.

SBA Lending Record

Ranked #1 in OK for SBA 7A lending in FY2026.

Source: Consumer Financial Protection Bureau · SBA · FDIC BankFind

Mortgage Lending Transparency

Bancfirst processed 4,661 mortgage applications in 2023, approving 90.3% of applicants across 12 states.

4,661

Applications

90.3%

Approval Rate

$156K

Avg Loan

12

States Served

Approval Rate by Applicant Income

Under $50K
79.1%
$50K–$100K
87.3%
$100K–$200K
92.9%
Over $200K
96.3%

Based on 4,661 applications. Income in thousands (reported by applicant).

Top Lending States

Oklahoma 4,629 apps · 80.2%
Texas 14 apps · 92.9%
Missouri 3 apps · 100%
Florida 2 apps · 100%
Kansas 2 apps · 100%
Georgia 1 apps · 100%

Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.

Frequently Asked Questions

Is Bancfirst legitimate?

Yes. Bancfirst is a registered company, headquartered in Oklahoma City, OK, founded in 1989.

How long does Bancfirst take to show results?

Account opening typically takes 1-3 business days. Loan decisions vary by product.

Quick Facts

Founded
1989
Headquarters
Oklahoma City, OK
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #27476
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit Bancfirst

CreditDoc Diagnosis

Doctor's Verdict on Bancfirst

BancFirst is best for Oklahoma-based consumers and businesses seeking comprehensive banking services with established local branch relationships and FDIC protection. The main caveat is that as a regional bank, they lack nationwide presence and the website provides no competitive rate information, making it essential for prospective customers to compare rates against national banks and online alternatives before opening accounts or applying for loans.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
100%
Timely Responses
100%

Source: consumerfinance.gov | Last checked 2026-03-29

Best For

  • Oklahoma residents seeking full-service banking with local branch access
  • Small business owners needing SBA loans and commercial lending relationships
  • Customers wanting rewards-based checking accounts with modest monthly fees
  • High-net-worth individuals or businesses requiring trust, wealth management, and fiduciary services
Updated 2026-05-08

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