Aurora Collection Bureau

Debt-Relief · Colorado

Rating: 3.9/5

Aurora Collection Bureau logo

Colorado-based debt collection agency specializing in bad check and accounts receivable recovery for businesses since 1988. Operates on contingency with no upfront fees.

Official Website

http://www.acbcollection.com/

Aurora Collection Bureau Review

Aurora Collection Bureau (ACB) is a Colorado-incorporated debt collection company that has operated since 1988, focusing primarily on business-to-consumer and business-to-business debt recovery. The company is based in Aurora, Colorado, and primarily serves Colorado businesses, though they service accounts across most of the United States. Aurora Enterprises Inc., their parent company, incorporated in Colorado in 1989.

ACB specializes in two primary service areas: bad check collection and accounts receivable recovery. For bad checks, they guarantee clients receive full face value upon collection and actively pursue accounts until recovery. For accounts receivable, they employ customized collection strategies designed to maximize recovery while minimizing customer complaints. The company operates on a contingency fee basis, meaning clients pay only when ACB successfully collects on the debt—there are no upfront charges, even if legal action becomes necessary.

The company distinguishes itself through long-standing client relationships, with many customers having worked with ACB for more than 20 years. They emphasize quality customer service and partnership development with Colorado businesses. Referrals are noted as their primary source of new business, suggesting strong client satisfaction and reputation within their market. They provide multiple contact methods and offer direct account assignment capabilities through their online client portal.

ACB is a legitimate debt collection agency operating under Colorado Fair Debt Collection Practices Act regulations. However, consumers should understand that this is a collections entity—not a debt relief or settlement company—meaning they pursue unpaid debts on behalf of creditors. The company requires clients to be businesses with collection needs rather than consumers seeking debt help. All communications are clearly marked as debt collection attempts.

When evaluating debt relief companies, consumers should compare settlement programs against alternatives like debt consolidation loans, which combine multiple debts into a single fixed-rate payment. Credit counseling through nonprofit agencies offers free budgeting help without impacting credit scores. For those whose credit has already been damaged, credit repair services can address inaccurate negative items on reports. Personal loans for bad credit may provide funds for debt payoff at lower rates than credit cards, and credit monitoring services help track progress throughout the recovery process.

Consolidating high-interest balances into a single installment loan with a fixed rate can reduce total interest paid and simplify monthly budgeting.

CFPB Consumer Response Profile

Public-record data from the Consumer Financial Protection Bureau, 2023-present. Complaint counts alone can reflect company size — the pattern of responses is usually more informative than raw volume. How to read this data →

Complaints on record
9
Recorded response-outcome rate
89%
Timely response rate
78%
Top issue categories
  • · Attempts to collect debt not owed
  • · Cont'd attempts collect debt not owed
  • · Disclosure verification of debt

CFPB data last checked 2026-04-05. Source: consumerfinance.gov/data-research/consumer-complaints.

Pros & Cons

Reader-focused summary of the strongest reasons to consider Aurora Collection Bureau and the factors most worth weighing before contracting. Individual outcomes depend on your credit situation and goals.

Pros

  • ✓No upfront fees or hidden charges—contingency-based model means payment only upon successful collection
  • ✓Guarantees full face value recovery on bad check collections
  • ✓Long track record since 1988 with many clients retained 20+ years
  • ✓Operates across most U.S. states despite Colorado base, providing geographic flexibility
  • ✓Offers online client portal for account assignment and tracking
  • ✓Clear compliance with Colorado Fair Debt Collection Practices Act with published regulatory information
  • ✓Dual specialization in both bad check and accounts receivable collections

Areas to Consider

  • !This is a debt collection agency, not a debt relief service—they pursue consumers on behalf of creditors, not the other way around
  • !Website is business-focused; no consumer-facing debt relief tools, settlement options, or counseling services
  • !Primary service area is Colorado businesses; limited utility for individual consumers seeking debt management help
  • !No information on success rates, recovery timelines, or complaint history on their website
  • !Consumers contacted by ACB are debtors, not clients; the company's objectives prioritize creditor recovery, not debtor assistance

Verdict Summary

Aurora Collection Bureau works best for consumers who value no upfront fees or hidden charges—contingency-based model means payment only upo and can accept the tradeoff of this is a debt collection agency, not a debt relief service—they pursue consumer. Compare against similar providers below before signing any contract.

Services & Features

Services offered

Feature Checklist

✗Credit Monitoring
✗All Three Bureaus
✗Goodwill Letters
✗Cease Desist Letters
✗Debt Validation
✗Credit Education
✗Identity Theft Protection
✗Score Tracking
✗Mobile App
✗Online Portal
✗Personal Advisor
✗Ai Powered

Best For

Before You Contact Aurora Collection Bureau

Before signing up with any Debt Relief provider, review these safeguards:

Compare Your Needs With Aurora Collection Bureau

Match these decision factors against Aurora Collection Bureau's profile before committing. This rubric mirrors what independent consumer-finance research typically checks for Debt Relief providers.

Category

Debt Relief

Service scope

10 services listed

Geographic coverage

1 states

Match to your priorities

  • ●
    Budget priority: Pricing published above — factor in setup, monthly, and cancellation fees over the full expected service window.
  • ●
    Complexity priority: Consider Aurora Collection Bureau's stated strengths (No upfront fees or hidden charges—contingency-based model means payment only upon successful collection) against your specific credit situation.
  • ●
    Timeline priority: Debt Relief typically takes 3-6 months for meaningful outcomes. Providers guaranteeing overnight results are red flags under federal consumer protection law.
  • ●
    Recourse priority: Confirm state licensing via your state regulator and check the CFPB complaint database before contracting.
  • ●
    Alternatives: Compare against all Debt Relief providers, DIY options via non-profit counseling agencies, and free CFPB resources.

Pricing

  • Monthly Price: 0
  • Setup Fee: 0
  • Money Back Guarantee: False
  • Guarantee Details:
  • Free Consultation: True
  • Tiers: [{'name': 'Debt Settlement', 'price': 0, 'features': ['Free initial consultation', 'Dedicated account manager', 'Negotiate with creditors', 'Performance-based fees (15-25% of enrolled debt)', 'Monthly progress updates', 'No upfront fees']}]
  • Currency: USD

Frequently Asked Questions

What services does Aurora Collection Bureau offer?

Aurora Collection Bureau offers 10 services including Bad check collection with full face value recovery guarantee, Accounts receivable collection services, Commercial debt collection, Consumer debt collection, Legal collections pursuit (no upfront cost), and 5 more. Confirm current service list directly with the provider before contracting.

Who is Aurora Collection Bureau best suited for?

Aurora Collection Bureau's profile signals suggest it may fit: Colorado businesses with accounts receivable or bad check collection needs; Creditors and businesses seeking contingency-based collection services; Companies wanting to maximize debt recovery while minimizing customer service complaints. Individual outcomes vary based on your specific situation.

What are the strengths and weaknesses of Aurora Collection Bureau?

Key strengths: No upfront fees or hidden charges—contingency-based model means payment only upon successful collection; Guarantees full face value recovery on bad check collections; Long track record since 1988 with many clients retained 20+ years. Areas to consider: This is a debt collection agency, not a debt relief service—they pursue consumers on behalf of creditors, not the other way around; Website is business-focused; no consumer-facing debt relief tools, settlement options, or counseling services.

How does Aurora Collection Bureau compare to similar companies?

In the Debt Relief category, comparable providers include Family Credit Management Services, Accredited Debt Relief, Achieve (Freedom Debt Relief). Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Where does Aurora Collection Bureau operate?

Aurora Collection Bureau serves customers in 1 states including Colorado. Confirm current service availability in your state directly with the provider.

How much does Aurora Collection Bureau cost?

Listed pricing for Aurora Collection Bureau: monthly price: 0; setup fee: 0; money back guarantee: False. Pricing may change — verify current fees directly with the provider before signing any contract.

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State Consumer Finance Context

This is state-level context for Debt Relief consumers in Colorado. It does not confirm that Aurora Collection Bureau or this specific location is licensed.

State regulator: Colorado Department of Regulatory Agencies - Division of Banking
Consumer protection: Colorado Attorney General Consumer Protection Section

Credit and debt help rules in Colorado

Key state rules to check

Payday lending in Colorado: Restricted (max $500)

Usury cap: 36% APR cap on payday loans (2018 ballot measure); 12% for consumer loans under usury statute

Complaint resources

State references

Colorado voters approved Proposition 111 in 2018, capping payday loan APR at 36% and requiring minimum 6-month terms. The Uniform Consumer Credit Code provides comprehensive consumer protections for all credit transactions. Consumers can file complaints with the Attorney General or the Division of Banking.

Similar Companies ⓘ

Comparable Debt Relief providers with similar service scope. Ratings reflect stored review context; verify current licensing and pricing directly before contracting.

Family Credit Management Services logo

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Rating 4.9/5

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Rating 4.8/5

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Notable: Advertises no upfront fees, which aligns with FTC regulations against advance-fee debt relief

Related Questions

Quick Summary

Aurora Collection Bureau — Debt Relief in Colorado.

Overall rating: 3.9/5

Colorado-based debt collection agency specializing in bad check and accounts receivable recovery for businesses since 1988. Operates on contingency with no upfront fees.

Visit Aurora Collection Bureau

Next Steps

  1. Compare Aurora Collection Bureau against similar options above.
  2. Run our borrowing power quiz to see how Aurora Collection Bureau matches your situation.
  3. Check state regulator listings for Aurora Collection Bureau's licensing before committing.
  4. Visit Aurora Collection Bureau once you're ready.

Glossary of Terms

Common terms that come up when comparing Debt Relief providers. Full glossary at creditdoc.co/glossary/.

Chapter 13 Bankruptcy — Chapter 13 Bankruptcy (Reorganization)
A type of bankruptcy where you keep your assets but follow a court-approved 3-5 year repayment plan to pay back some or all of your debts. Stays on credit for 7 years.
Why it matters: Chapter 13 is better than Chapter 7 if you have a home or assets you want to keep. It can stop foreclosure and let you catch up on mortgage payments over 3-5 years.
Example: You're 3 months behind on your mortgage and have $30,000 in credit card debt. Chapter 13 stops foreclosure and puts you on a 5-year plan: you pay $600/month to catch up on the mortgage and pay 40% of the credit card debt.
Chapter 7 Bankruptcy — Chapter 7 Bankruptcy (Liquidation)
A type of bankruptcy that wipes out most unsecured debts (credit cards, medical bills) by liquidating non-exempt assets. It stays on your credit for 10 years.
Why it matters: Chapter 7 gives you a fresh start but at a steep cost: 10 years on your credit, difficulty getting loans, and you may lose assets. Income must be below your state's median to qualify.
Example: You have $45,000 in credit card debt and earn $35,000/year. Chapter 7 erases the debt. You keep exempt property (basic car, household items). Your score drops to ~500 but you're debt-free.
CFPB — Consumer Financial Protection Bureau
A federal agency created in 2010 to protect consumers from unfair financial practices. They write rules, supervise financial companies, and handle consumer complaints.
Why it matters: The CFPB is your most powerful ally against predatory lenders. Filing a complaint with them gets a response from the company within 15 days — companies take CFPB complaints seriously.
Example: A debt collector calls your workplace after you told them to stop. You file a CFPB complaint online. Within 15 days, the collection agency responds and agrees to stop. The CFPB tracks complaint patterns across all companies.
Charge-Off
When a creditor declares your debt a loss after 180 days of nonpayment and removes it from their books. But you still owe the money — they just stop expecting to collect it themselves.
Why it matters: A charge-off is one of the most damaging entries on your credit report and stays for 7 years. The debt is usually sold to a collection agency who will pursue you for it.
Example: You stop paying your $4,000 credit card. After 180 days, the bank charges it off and sells the debt to a collector for $800. The collector now contacts you demanding the full $4,000 (they profit from what they collect above $800).
Collections — Debt Collections
When an unpaid debt is transferred or sold to a third-party collection agency that specializes in recovering the money. Collection accounts appear on your credit report for 7 years.
Why it matters: Even a $50 collection account can drop your score 50-100 points. Some newer FICO models (FICO 9) ignore paid collections, but many lenders still use older models.
Example: An old $200 gym bill goes to collections. It appears on all 3 credit reports and drops your 720 score to 640. Paying it helps with newer scoring models but under FICO 8 (still widely used), a paid collection still hurts.
Debt Consolidation
Combining multiple debts into one single loan with one monthly payment, ideally at a lower interest rate. It simplifies repayment and can reduce total interest.
Why it matters: Consolidation works best when you get a lower rate than your existing debts. But it doesn't reduce what you owe — and extending the term can mean paying more total interest.
Example: You have: $5,000 at 22% (credit card), $3,000 at 18% (store card), $2,000 at 25% (payday loan). A $10,000 consolidation loan at 11% saves you ~$2,100 in interest over 3 years.
Debt Settlement — Debt Settlement / Negotiation
Negotiating with creditors to accept less than the full amount you owe — typically 40-60 cents on the dollar. Usually done after you've already fallen behind on payments.
Why it matters: Settlement can save thousands, but it severely damages your credit (settled accounts show for 7 years) and the IRS may tax the forgiven amount as income.
Example: You owe $15,000 on a credit card and negotiate a settlement of $7,500 (50%). You save $7,500 but: your credit drops 100+ points, the account shows 'settled' for 7 years, and you may owe taxes on the $7,500 forgiven.
Default — Loan Default
When you fail to repay a loan according to the agreed terms — usually after 90-180 days of missed payments. It's the point where the lender gives up on collecting normally.
Why it matters: Default triggers severe consequences: credit score drops 100+ points, the debt may be sent to collections, you could be sued, and your wages or assets could be seized.
Example: You miss 4 consecutive car payments. The lender declares your loan in default, repossesses your car, sells it at auction for $8,000, and you still owe the remaining $5,000 (called a deficiency balance).
DTI Ratio — Debt-to-Income Ratio
The percentage of your monthly gross income that goes toward paying debts. Lenders use it to judge whether you can afford another loan payment.
Why it matters: Most lenders want DTI below 36% for personal loans and below 43% for mortgages. Above that, you're considered overextended and likely to be denied.
Example: You earn $5,000/month gross. Your debts: $1,200 mortgage + $300 car + $200 student loans = $1,700/month. DTI = 34%. A new $400/month loan would push you to 42% — risky for lenders.
FDCPA — Fair Debt Collection Practices Act
A federal law that limits what debt collectors can do. They can't call before 8am or after 9pm, can't harass you, can't lie, and must stop contacting you if you request in writing.
Why it matters: Knowing your FDCPA rights stops abusive collection tactics. If a collector violates the law, you can sue for up to $1,000 per violation plus attorney fees.
Example: A collector calls your workplace 3 times after you told them not to. That's 3 FDCPA violations. You hire a consumer attorney (free — they get paid by the collector). The collector settles for $3,000.
Garnishment — Wage Garnishment
A court order that requires your employer to withhold part of your paycheck and send it directly to a creditor. Usually happens after a creditor sues you and wins a judgment.
Why it matters: Federal law limits garnishment to 25% of disposable income. Some states have lower limits. Student loans and taxes can be garnished without a court order.
Example: You owe $8,000 on a defaulted credit card. The bank sues, gets a judgment, and garnishes your wages. On a $3,000/month net paycheck, they take $750/month until the debt is paid.
Installment Loan
A loan you repay in fixed monthly payments over a set period — typically 12 to 60 months. Each payment covers part of the principal plus interest. Personal loans, auto loans, mortgages, and student loans are all installment loans.
Why it matters: Installment loans are the most common way Americans borrow money. Unlike revolving credit (credit cards), installment loans have a clear end date and predictable payments. Making on-time installment payments builds yo...
Example: You borrow $5,000 as a personal installment loan at 12% APR for 36 months. Your fixed monthly payment is $166. After 36 payments totaling $5,978, the loan is paid off. You paid $978 in interest but built 36 months of positive payment his...
Judgment — Court Judgment (Debt)
A court ruling that says you legally owe a specific amount to a creditor. It gives the creditor power to garnish wages, freeze bank accounts, or place liens on your property.
Why it matters: Judgments are enforceable for 10-20 years (varies by state) and can be renewed. They give creditors far more collection power than a simple unpaid debt.
Example: A credit card company sues you for $8,000 and wins a judgment. They can now garnish 25% of your paycheck ($750/month on a $3,000 net salary) and freeze your bank account.
Statute of Limitations — Statute of Limitations (Debt)
A time limit (typically 3-6 years, varies by state) after which a creditor can no longer sue you to collect a debt. The debt still exists, but they lose the legal power to force payment.
Why it matters: Knowing your state's statute of limitations prevents you from being tricked into paying debts that are legally uncollectable. Beware: making a payment can restart the clock.
Example: You have a $3,000 credit card debt from 2019. Your state has a 4-year statute of limitations. In 2024, a collector calls demanding payment. The statute has expired — they cannot sue you.
Amortization — Loan Amortization
The process of paying off a loan through regular payments that cover both principal and interest. Early payments are mostly interest; later payments are mostly principal.
Why it matters: Understanding amortization explains why paying extra early in a loan saves the most money — you're reducing the principal that interest is calculated on.
Example: Month 1 of a $200,000 mortgage at 6%: your $1,199 payment splits as $1,000 interest + $199 principal. By month 300: only $47 goes to interest and $1,152 goes to principal.