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Aurora Collection Bureau in Denver, CO
Colorado-based debt collection agency specializing in bad check and accounts receivable recovery for businesses since 1988. Operates on contingency with no upfront fees.
Data compiled from public sources · Rating from CreditDoc methodology
Aurora Collection Bureau Review
Aurora Collection Bureau (ACB) is a Colorado-incorporated debt collection company that has operated since 1988, focusing primarily on business-to-consumer and business-to-business debt recovery. The company is based in Aurora, Colorado, and primarily serves Colorado businesses, though they service accounts across most of the United States. Aurora Enterprises Inc., their parent company, incorporated in Colorado in 1989.
ACB specializes in two primary service areas: bad check collection and accounts receivable recovery. For bad checks, they guarantee clients receive full face value upon collection and actively pursue accounts until recovery. For accounts receivable, they employ customized collection strategies designed to maximize recovery while minimizing customer complaints. The company operates on a contingency fee basis, meaning clients pay only when ACB successfully collects on the debt—there are no upfront charges, even if legal action becomes necessary.
The company distinguishes itself through long-standing client relationships, with many customers having worked with ACB for more than 20 years. They emphasize quality customer service and partnership development with Colorado businesses. Referrals are noted as their primary source of new business, suggesting strong client satisfaction and reputation within their market. They provide multiple contact methods and offer direct account assignment capabilities through their online client portal.
ACB is a legitimate debt collection agency operating under Colorado Fair Debt Collection Practices Act regulations. However, consumers should understand that this is a collections entity—not a debt relief or settlement company—meaning they pursue unpaid debts on behalf of creditors. The company requires clients to be businesses with collection needs rather than consumers seeking debt help. All communications are clearly marked as debt collection attempts.
When evaluating debt relief companies, consumers should compare settlement programs against alternatives like debt consolidation loans, which combine multiple debts into a single fixed-rate payment. Credit counseling through nonprofit agencies offers free budgeting help without impacting credit scores. For those whose credit has already been damaged, credit repair services can address inaccurate negative items on reports. Personal loans for bad credit may provide funds for debt payoff at lower rates than credit cards, and credit monitoring services help track progress throughout the recovery process. Consolidating high-interest balances into a single installment loan with a fixed rate can reduce total interest paid and simplify monthly budgeting.
Services & Features
Account referral and partnership development
Accounts receivable collection services
Bad check collection with full face value recovery guarantee
Commercial debt collection
Consumer debt collection
Customized collection strategies for client accounts
Debt recovery consultation and strategy discussion
Legal collections pursuit (no upfront cost)
Multi-state collections services across most U.S. states
Online client account assignment and management portal
Feature Checklist
Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection
Pricing Plans
Debt Settlement
Free /mo
- Free initial consultation
- Dedicated account manager
- Negotiate with creditors
- Performance-based fees (15-25% of enrolled debt)
- Monthly progress updates
- No upfront fees
Pros & Cons
Pros
- No upfront fees or hidden charges—contingency-based model means payment only upon successful collection
- Guarantees full face value recovery on bad check collections
- Long track record since 1988 with many clients retained 20+ years
- Operates across most U.S. states despite Colorado base, providing geographic flexibility
- Offers online client portal for account assignment and tracking
- Clear compliance with Colorado Fair Debt Collection Practices Act with published regulatory information
- Dual specialization in both bad check and accounts receivable collections
Cons
- This is a debt collection agency, not a debt relief service—they pursue consumers on behalf of creditors, not the other way around
- Website is business-focused; no consumer-facing debt relief tools, settlement options, or counseling services
- Primary service area is Colorado businesses; limited utility for individual consumers seeking debt management help
- No information on success rates, recovery timelines, or complaint history on their website
- Consumers contacted by ACB are debtors, not clients; the company's objectives prioritize creditor recovery, not debtor assistance
Rating Breakdown
Value 5.0
Effectiveness 3.5
Customer Service 3.2
Transparency 4.1
Ease of Use 3.9
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Frequently Asked Questions
Is Aurora Collection Bureau legitimate?
Yes. Aurora Collection Bureau is a registered company, headquartered in 2442 S Downing St, Denver, CO 80210.
How much does Aurora Collection Bureau cost?
Aurora Collection Bureau plans start at Free per month with no setup fee. No money-back guarantee is offered.
Quick Facts
- Headquarters
- 2442 S Downing St, Denver, CO 80210
- BBB Accredited
- No
- Starting Price
- Free/mo
- Setup Fee
- None
- Free Consultation
- Yes
- Money-Back Guarantee
- No
CreditDoc Diagnosis
Doctor's Verdict on Aurora Collection Bureau
Aurora Collection Bureau is a B2B debt collection agency designed for creditors and businesses, not consumers seeking debt relief. Individual consumers should only encounter ACB as a collections entity pursuing unpaid debts on behalf of creditors; this company does not offer settlement, consolidation, or hardship programs.
CFPB Transparency Report
Public data from the Consumer Financial Protection Bureau
- Issues Resolved
- 88.9%
- Timely Responses
- 77.8%
Source: consumerfinance.gov | Last checked 2026-04-05
Best For
- Colorado businesses with accounts receivable or bad check collection needs
- Creditors and businesses seeking contingency-based collection services
- Companies wanting to maximize debt recovery while minimizing customer service complaints
Updated 2026-04-29
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Read guide →Financial Terms Explained (14 terms)
New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.
How Loans Work
Default — Loan Default
When you fail to repay a loan according to the agreed terms — usually after 90-180 days of missed payments. It's the point where the lender gives up on collecting normally.
Why it matters
Default triggers severe consequences: credit score drops 100+ points, the debt may be sent to collections, you could be sued, and your wages or assets could be seized.
Example
You miss 4 consecutive car payments. The lender declares your loan in default, repossesses your car, sells it at auction for $8,000, and you still owe the remaining $5,000 (called a deficiency balance).
Legal Terms
CFPB — Consumer Financial Protection Bureau
A federal agency created in 2010 to protect consumers from unfair financial practices. They write rules, supervise financial companies, and handle consumer complaints.
Why it matters
The CFPB is your most powerful ally against predatory lenders. Filing a complaint with them gets a response from the company within 15 days — companies take CFPB complaints seriously.
Example
A debt collector calls your workplace after you told them to stop. You file a CFPB complaint online. Within 15 days, the collection agency responds and agrees to stop. The CFPB tracks complaint patterns across all companies.
FDCPA — Fair Debt Collection Practices Act
A federal law that limits what debt collectors can do. They can't call before 8am or after 9pm, can't harass you, can't lie, and must stop contacting you if you request in writing.
Why it matters
Knowing your FDCPA rights stops abusive collection tactics. If a collector violates the law, you can sue for up to $1,000 per violation plus attorney fees.
Example
A collector calls your workplace 3 times after you told them not to. That's 3 FDCPA violations. You hire a consumer attorney (free — they get paid by the collector). The collector settles for $3,000.
Garnishment — Wage Garnishment
A court order that requires your employer to withhold part of your paycheck and send it directly to a creditor. Usually happens after a creditor sues you and wins a judgment.
Why it matters
Federal law limits garnishment to 25% of disposable income. Some states have lower limits. Student loans and taxes can be garnished without a court order.
Example
You owe $8,000 on a defaulted credit card. The bank sues, gets a judgment, and garnishes your wages. On a $3,000/month net paycheck, they take $750/month until the debt is paid.
Statute of Limitations — Statute of Limitations (Debt)
A time limit (typically 3-6 years, varies by state) after which a creditor can no longer sue you to collect a debt. The debt still exists, but they lose the legal power to force payment.
Why it matters
Knowing your state's statute of limitations prevents you from being tricked into paying debts that are legally uncollectable. Beware: making a payment can restart the clock.
Example
You have a $3,000 credit card debt from 2019. Your state has a 4-year statute of limitations. In 2024, a collector calls demanding payment. The statute has expired — they cannot sue you.
Debt & Recovery
Chapter 13 Bankruptcy — Chapter 13 Bankruptcy (Reorganization)
A type of bankruptcy where you keep your assets but follow a court-approved 3-5 year repayment plan to pay back some or all of your debts. Stays on credit for 7 years.
Why it matters
Chapter 13 is better than Chapter 7 if you have a home or assets you want to keep. It can stop foreclosure and let you catch up on mortgage payments over 3-5 years.
Example
You're 3 months behind on your mortgage and have $30,000 in credit card debt. Chapter 13 stops foreclosure and puts you on a 5-year plan: you pay $600/month to catch up on the mortgage and pay 40% of the credit card debt.
Chapter 7 Bankruptcy — Chapter 7 Bankruptcy (Liquidation)
A type of bankruptcy that wipes out most unsecured debts (credit cards, medical bills) by liquidating non-exempt assets. It stays on your credit for 10 years.
Why it matters
Chapter 7 gives you a fresh start but at a steep cost: 10 years on your credit, difficulty getting loans, and you may lose assets. Income must be below your state's median to qualify.
Example
You have $45,000 in credit card debt and earn $35,000/year. Chapter 7 erases the debt. You keep exempt property (basic car, household items). Your score drops to ~500 but you're debt-free.
Charge-Off
When a creditor declares your debt a loss after 180 days of nonpayment and removes it from their books. But you still owe the money — they just stop expecting to collect it themselves.
Why it matters
A charge-off is one of the most damaging entries on your credit report and stays for 7 years. The debt is usually sold to a collection agency who will pursue you for it.
Example
You stop paying your $4,000 credit card. After 180 days, the bank charges it off and sells the debt to a collector for $800. The collector now contacts you demanding the full $4,000 (they profit from what they collect above $800).
Collections — Debt Collections
When an unpaid debt is transferred or sold to a third-party collection agency that specializes in recovering the money. Collection accounts appear on your credit report for 7 years.
Why it matters
Even a $50 collection account can drop your score 50-100 points. Some newer FICO models (FICO 9) ignore paid collections, but many lenders still use older models.
Example
An old $200 gym bill goes to collections. It appears on all 3 credit reports and drops your 720 score to 640. Paying it helps with newer scoring models but under FICO 8 (still widely used), a paid collection still hurts.
Debt Consolidation
Combining multiple debts into one single loan with one monthly payment, ideally at a lower interest rate. It simplifies repayment and can reduce total interest.
Why it matters
Consolidation works best when you get a lower rate than your existing debts. But it doesn't reduce what you owe — and extending the term can mean paying more total interest.
Example
You have: $5,000 at 22% (credit card), $3,000 at 18% (store card), $2,000 at 25% (payday loan). A $10,000 consolidation loan at 11% saves you ~$2,100 in interest over 3 years.
Debt Settlement — Debt Settlement / Negotiation
Negotiating with creditors to accept less than the full amount you owe — typically 40-60 cents on the dollar. Usually done after you've already fallen behind on payments.
Why it matters
Settlement can save thousands, but it severely damages your credit (settled accounts show for 7 years) and the IRS may tax the forgiven amount as income.
Example
You owe $15,000 on a credit card and negotiate a settlement of $7,500 (50%). You save $7,500 but: your credit drops 100+ points, the account shows 'settled' for 7 years, and you may owe taxes on the $7,500 forgiven.
DTI Ratio — Debt-to-Income Ratio
The percentage of your monthly gross income that goes toward paying debts. Lenders use it to judge whether you can afford another loan payment.
Why it matters
Most lenders want DTI below 36% for personal loans and below 43% for mortgages. Above that, you're considered overextended and likely to be denied.
Example
You earn $5,000/month gross. Your debts: $1,200 mortgage + $300 car + $200 student loans = $1,700/month. DTI = 34%. A new $400/month loan would push you to 42% — risky for lenders.
Judgment — Court Judgment (Debt)
A court ruling that says you legally owe a specific amount to a creditor. It gives the creditor power to garnish wages, freeze bank accounts, or place liens on your property.
Why it matters
Judgments are enforceable for 10-20 years (varies by state) and can be renewed. They give creditors far more collection power than a simple unpaid debt.
Example
A credit card company sues you for $8,000 and wins a judgment. They can now garnish 25% of your paycheck ($750/month on a $3,000 net salary) and freeze your bank account.
Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.
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