Augusta County logo

Augusta County in Verona, VA

4.1/5

Augusta County Federal Credit Union is a member-owned credit union serving the Verona, VA area with savings accounts, personal loans, and VISA debit card services.

Data compiled from public sources · Rating from CreditDoc methodology

Augusta County Review

Augusta County Federal Credit Union (ACFCU) is a not-for-profit, member-owned credit union located in Verona, Virginia, operating under NCUA insurance. The organization is governed by a board of directors composed primarily of retired Augusta County government and school employees, suggesting deep community roots and local accountability.

ACFCU offers a full range of consumer financial services including share savings accounts, share draft accounts (checking), VISA debit cards, and various loan products. Their loan menu includes auto loans (new and used vehicles), home improvement loans, debt consolidation, vacation loans, emergency loans, and tax loans. Members can access loan calculators, view current rates, and apply for payroll deduction repayment plans. The credit union also provides ancillary services such as depositor's insurance, direct deposit, credit reports, VISA gift cards, and an ATM locator tool.

ACFCU distinguishes itself through competitive interest rates calculated on unpaid balances, no early payoff penalties, and flexible repayment terms using payroll deduction when available. Loan eligibility is transparently based on ability to repay, considering debt ratio and credit history. The institution maintains a small, accessible staff with clear organizational structure including a manager, assistant manager, and dedicated loan officers.

As a small local credit union, ACFCU has inherent limitations typical of community-focused institutions: limited geographic footprint, smaller loan portfolios compared to regional or national alternatives, and fewer technological conveniences than larger financial institutions. However, for members within their service area seeking personalized lending and relationship-based banking, the organization appears to deliver consistent value with transparent pricing and no hidden charges.

Services & Features

ATM locator
Auto loans (new and used vehicles)
Credit reports
Debt consolidation loans
Depositor's insurance
Direct deposit
Emergency loans
Home improvement loans
Loan calculator tool
Online banking login
Share draft accounts (checking) with debit cards
Share savings accounts
Tax loans
VISA debit cards with mobile app
VISA gift cards
Vacation loans

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Competitive interest rates compared to other institutions, calculated on unpaid balance
  • No penalties or hidden charges for early loan payoffs
  • Flexible repayment plans with payroll deduction available
  • VISA debit card with free mobile app for card management and protection
  • Transparent loan eligibility criteria based on debt ratio and credit history
  • Local, community-focused institution with board members tied to Augusta County
  • Multiple loan products available (auto, home improvement, debt consolidation, emergency)

Cons

  • Limited geographic service area (Verona, VA location only—no apparent branch expansion)
  • Very small staff may result in slower loan processing or limited availability
  • No mention of online loan application or digital banking features beyond login
  • Limited information about savings rates, CD terms, or deposit product competitiveness
  • No mention of business lending, investment services, or wealth management offerings

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.7
Transparency
4.5
Ease of Use
4.0

Frequently Asked Questions

Is Augusta County legitimate?

Yes. Augusta County is a registered company, headquartered in Verona, VA, founded in 1957.

How long does Augusta County take to show results?

Membership approval and account opening typically takes 1-3 business days. Loan decisions are usually faster than traditional banks.

Quick Facts

Founded
1957
Headquarters
Verona, VA
BBB Accredited
No
Certifications
NCUA Insured Charter #11744
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit Augusta County

CreditDoc Diagnosis

Doctor's Verdict on Augusta County

Augusta County Federal Credit Union is best suited for residents and employees of Augusta County, Virginia seeking a local, transparent, relationship-based alternative to larger banks, with particular appeal to borrowers who value competitive rates and no early payoff penalties. The primary caveat is geographic limitation—membership and branch access are restricted to the Verona, VA area, and online/digital banking capabilities appear minimal compared to regional credit unions.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
100%
Timely Responses
87.7%

Source: consumerfinance.gov | Last checked 2026-03-28

Best For

  • Augusta County employees and residents seeking relationship-based, personalized lending
  • Borrowers prioritizing transparent pricing and no-penalty early payoff terms
  • Members wanting to support a local, community-focused financial institution
  • Individuals needing flexible repayment options through payroll deduction
Updated 2026-05-14

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