Atlantic Union Bank logo

Atlantic Union Bank in Richmond City, VA

4.3/5

Atlantic Union Bank is a Virginia-based retail and business bank offering checking, savings, loans, mortgages, and wealth management services since 1902.

Data compiled from public sources · Rating from CreditDoc methodology

Atlantic Union Bank Review

Atlantic Union Bank is a regional financial institution with deep Virginia roots, having operated since 1902. The bank has evolved from its historical origins to become a full-service provider serving both personal and business customers across multiple states. Their longevity in the market reflects sustained community trust and operational continuity through various economic cycles.

The bank offers a comprehensive suite of retail banking products including checking and money market accounts, certificates of deposit (CDs), personal loans, home equity lines of credit, mortgages (purchase and refinance), and credit cards. On the business side, they provide asset-based lending, equipment financing, and capital solutions designed to support business growth. Additionally, Atlantic Union Bank operates investment services and a dedicated wealth management division (AUB Wealth Management) for customers with more complex financial needs.

Atlantic Union Bank distinguishes itself through emphasis on fair financial solutions, honest advice, and community engagement. The company highlights over 100 years of community involvement, maintains active corporate social responsibility programs including grant funding for housing access and economic development, and offers modern conveniences like video account opening and mobile banking. Their approach centers on relationship-based banking with personalized service.

As a regional bank, Atlantic Union Bank serves a defined geographic footprint rather than operating nationally. While they offer standard banking products competitively, customers should verify specific rates, fees, and product availability for their location. The bank's strength lies in community-focused service rather than cutting-edge fintech innovations, making them most suitable for customers who value established institutions and local relationships over digital-first banking experiences.

Services & Features

Asset-based lending for businesses
Certificates of deposit (CDs) at fixed rates
Checking accounts with no monthly fees
Credit cards
Equipment financing
Home equity lines of credit
Investment services
Mobile banking
Money market accounts
Mortgage loans (purchase and refinance)
Online banking portal
Personal loans
Video account opening
Wealth management (AUB Wealth Management)

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Over 120 years of operational history (established 1902) providing customer stability and institutional experience
  • No monthly fees on checking accounts with easy fund access and money management tools
  • Video account opening option for convenience without branch visits
  • Multiple login portals for different services (Online Banking, Credit Cards, Investment Services, Wealth Management, Mortgage)
  • Dedicated wealth management division (AUB Wealth Management) for comprehensive financial planning
  • Active community sponsorship and grant programs with stated core values (Caring, Courageous, Committed)
  • Diverse product offerings including asset-based lending and equipment financing for business customers

Cons

  • Regional bank with limited geographic footprint, not available to all U.S. customers
  • Website does not display specific rates, APRs, or fee schedules for comparison shopping
  • No mention of digital banking innovation features or competitive advantages over national banks
  • Limited information available about mortgage products, terms, and refinancing options details
  • No transparent disclosure of minimum account balances or qualification requirements for various products

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
4.1
Transparency
4.3
Ease of Use
4.5

Frequently Asked Questions

Is Atlantic Union Bank legitimate?

Yes. Atlantic Union Bank is a registered company, headquartered in Richmond City, VA, founded in 1997.

How long does Atlantic Union Bank take to show results?

Account opening typically takes 1-3 business days. Loan decisions vary by product.

Quick Facts

Founded
1997
Headquarters
Richmond City, VA
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #34589
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit Atlantic Union Bank

CreditDoc Diagnosis

Doctor's Verdict on Atlantic Union Bank

Atlantic Union Bank is best for regional customers and business owners who value established, community-focused banking relationships and can access their branch network. The main caveat is that as a regional bank, they have limited geographic availability compared to national banks, and their website lacks transparent pricing information needed for rate and fee comparison.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
100%
Timely Responses
100%

Source: consumerfinance.gov | Last checked 2026-03-28

Best For

  • Virginia and regional customers seeking relationship-based banking from an established local institution
  • Small to mid-sized business owners needing asset-based lending and equipment financing solutions
  • Customers with significant assets who value personalized wealth management and investment services
  • Community-minded banking customers who prioritize supporting banks with active local giving programs
Updated 2026-05-08

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