Assurant logo

Assurant in New York, NY

3.7/5
Google rating from 951 reviews

Assurant provides insurance, warranties, and protection services for devices, homes, and vehicles through partnerships with major telecom, automotive, and property companies.

Data compiled from public sources · Google rating shown when a stored review count is available

Assurant Review

Assurant is a global insurance and protection services company that operates behind-the-scenes with major brands to deliver comprehensive coverage and support. Founded on over five decades of data and experience context, the company manages protection programs for 325 million consumers worldwide, with listed divisions covering mobile devices (64 million protected), vehicles and equipment (56 million), and mortgages (32 million). The company functions primarily as a B2B partner rather than a direct-to-consumer insurer, working with telecom providers, automotive dealerships, and property managers to distribute and manage their protection offerings.

Assurant's service portfolio spans device protection and repair, homeowners and renters insurance, auto coverage, appliance warranties, shipping protection, and flood insurance. Their capabilities include end-to-end claims management, mobile device repair through their own service network, product underwriting, and data analytics. They operate Device Care Centers with automation and robotics for device repairs and trade-in management. Customers access claims support and policy management through dedicated online portals organized by coverage type (mobile, renters, homeowners, auto, appliances, etc.).

The company distinguishes itself through vertical integration—combining underwriting, claims processing, repair services, and data analytics in-house rather than outsourcing. Their AI-driven solutions and automation infrastructure, plus five decades of accumulated risk data, enable them to offer scalable, data-informed solutions to enterprise partners. They emphasize service quality and brand protection for their partners, positioning themselves as enabling partners' core businesses rather than competing directly.

A critical caveat: Assurant is a wholesale/B2B insurance provider. Consumers do not purchase directly from Assurant; coverage comes through telecom plans, dealership warranties, rental agreements, or mortgage servicers. This means limited direct consumer choice and potential difficulty locating Assurant's own claims processes without knowing your product originated with them. Their consumer-facing value depends entirely on the partner through which you purchased.

Services & Features

Appliance warranty and protection plans
Auto insurance and vehicle protection coverage
Cell phone repair services through nationwide repair store network
Data analytics and risk assessment for partners
Device trade-in and refurbishment services through Device Care Centers
End-to-end claims support and management across all product lines
Flood insurance
Homeowners insurance with quotes, policy management, and claims filing
Mobile device insurance and protection plans with claims, repairs, and replacement
Renters insurance with online policy purchase, payment, and claims management
Shipping and delivery protection
Underwriting and pricing strategy services for partners

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Protects 325 million consumers globally with established infrastructure and five decades of data-driven underwriting
  • Integrated service network including Device Care Centers with automation and robotics for repairs and trade-ins
  • Comprehensive coverage options spanning devices, homes, vehicles, appliances, shipping, and flood insurance
  • Multiple dedicated claims portals and support channels organized by product type for easier navigation
  • Partner-first approach means solutions are customized and embedded into major telecom, automotive, and property platforms
  • Advanced data analytics and AI-driven claims processing to potentially accelerate resolution
  • Nationwide mobile device repair store network for convenient in-person service

Cons

  • B2B-only model means consumers cannot buy directly; coverage availability and terms depend entirely on employer, service provider, or retailer partnerships
  • Limited direct consumer brand awareness—many customers may not realize Assurant manages their coverage, complicating self-service support
  • Fragmented claims processes across multiple portals (separate for mobile, renters, homeowners, auto, appliances) rather than unified account management
  • No listed pricing or quotes available on their website for consumers to compare plans independently
  • Customer experience and claims handling quality depends on partner company, creating accountability gaps

State Consumer Finance Context

This is state-level context for Insurance & Protection consumers in New York, NY. It does not confirm that Assurant or this specific location is licensed.

State regulator

New York Department of Financial Services

Key state rules to check

  • Payday lending is banned; civil usury cap of 16% and criminal usury cap of 25% make it illegal.
  • The Department of Financial Services actively enforces against online payday lenders targeting NY residents.
  • Licensed lenders under the Banking Law may charge rates agreed upon for certain loan types.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

What services does Assurant offer?

Assurant offers 12 services including Mobile device insurance and protection plans with claims, repairs, and replacement, Cell phone repair services through nationwide repair store network, Homeowners insurance with quotes, policy management, and claims filing, Renters insurance with online policy purchase, payment, and claims management, Auto insurance and vehicle protection coverage, and 7 more.

What profile signals are listed for Assurant?

Assurant has profile signals associated with Telecom customers purchasing mobile device protection through their carrier's plan, Auto buyers obtaining extended warranties and coverage through dealership financing, Renters and homeowners receiving insurance through property management companies or mortgage servicers, Businesses and enterprises seeking embedded protection solutions for customers.

What are the strengths and weaknesses of Assurant?

Key strengths: Protects 325 million consumers globally with established infrastructure and five decades of data-driven underwriting; Integrated service network including Device Care Centers with automation and robotics for repairs and trade-ins; Comprehensive coverage options spanning devices, homes, vehicles, appliances, shipping, and flood insurance. Areas to consider: B2B-only model means consumers cannot buy directly; coverage availability and terms depend entirely on employer, service provider, or retailer partnerships; Limited direct consumer brand awareness—many customers may not realize Assurant manages their coverage, complicating self-service support.

How does Assurant compare to similar companies?

In the Insurance & Protection category, comparable providers include Cashfund, Credlocity, Memphis Gold and Diamond Buyers. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Headquarters
New York, NY
BBB Accredited
No
Visit Assurant

CreditDoc Profile Note

Research Note on Assurant

Assurant is profile signals for consumers whose employers, service providers, or retailers have already partnered with them—meaning coverage arrives embedded in mobile plans, vehicle purchases, or rental agreements rather than through direct purchase. The main caveat is that you cannot independently obtain Assurant coverage; you access it only through existing third-party relationships, which limits transparency and consumer choice but ensures integration with reported brands.

Profile Signals

  • Telecom customers purchasing mobile device protection through their carrier's plan
  • Auto buyers obtaining extended warranties and coverage through dealership financing
  • Renters and homeowners receiving insurance through property management companies or mortgage servicers
  • Businesses and enterprises seeking embedded protection solutions for customers
Updated 2026-04-29

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Quick Summary

  • Assurant is listed as a Insurance & Protection provider in New York, NY on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
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