Allcom logo

Allcom in Worcester, MA

4.0/5

AllCom Credit Union is a member-owned, not-for-profit financial institution based in Worcester, MA, offering loans, savings accounts, and digital banking services to its members.

Data compiled from public sources · Rating from CreditDoc methodology

Allcom Review

AllCom Credit Union is a federally-insured credit union headquartered at 36 Park Avenue in Worcester, Massachusetts, with NCUA insurance and routing number 211387017. The organization has been serving its community long enough to celebrate a 100th anniversary, indicating a century-long history of member service. As a not-for-profit, member-owned institution, AllCom operates under the credit union model where profits are returned to members through competitive rates and lower fees.

AllCom offers a comprehensive suite of consumer financial products including mortgage loans, home equity lines of credit, auto loans, personal loans, and recreational vehicle financing. On the savings side, members can access checking accounts, share/savings accounts, money market accounts, and certificates of deposit. The credit union also issues an AllCom VISA credit card and provides digital banking services including online banking, bill pay, mobile banking, digital wallets, and 24/7 telephone banking through AllCom Connexion. Additionally, AllCom participates in shared branching networks and surcharge-free ATM networks, expanding member access beyond their physical locations.

AllCom distinguishes itself through its commitment to digital accessibility and member education, actively working to improve its website's ADA compliance and publishing regular financial guidance through its blog and news section. The credit union demonstrates community engagement through initiatives like the 100 Mile Ruck March support and member appreciation events. They also stay current with regulatory changes, providing member education on topics like the 2025 federal auto loan interest deduction. The institution offers an Equity Builder Program alongside traditional mortgage products, suggesting specialized lending options.

As a traditional, full-service credit union with a physical branch presence in Worcester and access to shared branching networks, AllCom is best suited for members seeking relationship banking with competitive rates and lower fees typical of the credit union model. The main limitation is that membership may have eligibility requirements (common to credit unions, though not detailed on their website), and their physical footprint appears limited to the Worcester area without multiple branch locations listed.

Services & Features

24/7 telephone banking (AllCom Connexion)
AllCom VISA credit cards
Auto loans
Certificates of deposit
Checking accounts
Direct deposit
Home equity lines of credit and Equity Builder Program
Mobile banking and digital wallets
Money market accounts
Mortgage loans
Online banking and bill pay
Personal loans
Recreational vehicle loans
Share/savings accounts
Shared branching access
Surcharge-free ATM network access

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Member-owned, not-for-profit structure typically means lower fees and more competitive rates than traditional banks
  • 24/7 telephone banking (AllCom Connexion) available for member convenience
  • Participation in shared branching networks expands access beyond main Worcester location
  • Surcharge-free ATM networks provide expanded cash access for members
  • Comprehensive product suite including mortgages, auto loans, home equity, personal loans, and credit cards
  • Digital banking options including mobile banking, online bill pay, and digital wallets
  • Proactive member education through blog posts on scams, financial planning, and regulatory updates

Cons

  • Membership eligibility requirements not clearly disclosed on website (typical credit union limitation)
  • Limited physical branch presence appears restricted to Worcester, MA area
  • No information provided about membership fees, minimum balances, or specific APR ranges
  • Website does not detail which employers, geographic areas, or groups qualify for membership
  • No mention of specialized products like payday alternative loans (PALs) commonly offered by credit unions

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.7
Transparency
4.2
Ease of Use
4.0

Mortgage Lending Transparency

Allcom processed 23 mortgage applications in 2023, approving 87% of applicants across 2 states.

23

Applications

87%

Approval Rate

$94K

Avg Loan

2

States Served

Approval Rate by Applicant Income

Under $50K
50%
$50K–$100K
90.9%
$100K–$200K
90%

Based on 23 applications. Income in thousands (reported by applicant).

Top Lending States

Massachusetts 22 apps · 86.4%
Connecticut 1 apps · 100%

Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.

Frequently Asked Questions

Is Allcom legitimate?

Yes. Allcom is a registered company, headquartered in Worcester, MA, founded in 1922.

How long does Allcom take to show results?

Membership approval and account opening typically takes 1-3 business days. Loan decisions are usually faster than traditional banks.

Quick Facts

Founded
1922
Headquarters
Worcester, MA
BBB Accredited
No
Certifications
NCUA Insured Charter #67599
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit Allcom

CreditDoc Diagnosis

Doctor's Verdict on Allcom

AllCom is best for Massachusetts residents (particularly Worcester area) who qualify for membership and seek a traditional credit union offering comprehensive banking products with competitive rates and lower fees. The main caveat is that membership eligibility requirements are not detailed on their website, and the institution appears to primarily serve a regional rather than national membership base.

Best For

  • Worcester, MA area residents seeking full-service banking with competitive rates and lower fees
  • Borrowers interested in mortgages, auto loans, or home equity products from a member-owned institution
  • Members who value relationship banking and community-focused financial institutions over large commercial banks
Updated 2026-05-14

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