Advance America logo

Advance America

5.0/5

Advance America is the largest U.S. payday lender, offering same-day payday loans, installment loans, title loans, and lines of credit across 27 states.

Editorially reviewed by Harvey Brooks

From Free/mo BBB: NR Visit Website

Advance America Review

Founded in July 1997 by George Dean Johnson Jr. and Billy Webster in Spartanburg, South Carolina, Advance America grew into the largest payday loan company in the United States. Acquired by Mexican conglomerate Grupo Elektra in 2012 for $10.50 per share, the company remains headquartered in downtown Spartanburg in a roughly 50,000-square-foot building. It is a founding member of the Community Financial Services Association of America (CFSA), the payday lending industry's primary self-regulatory body, and holds state licenses in every state where it operates. With 800–889 retail locations and a functioning online platform, it primarily serves consumers who need fast access to small-dollar credit and cannot qualify for traditional bank financing.

Advance America's core product is the payday loan — a short-term advance against the borrower's next paycheck, with amounts and fees strictly governed by state law. California borrowers can access up to $255 at a maximum 15% fee on up to a 31-day term; Florida allows up to $500 at a 10% fee plus a $5 verification fee on a 7–31 day term; Ohio law restricts the company to installment loans only, capped at $1,000 over up to 12 months at a regulated 28% APR. Beyond payday loans, the company offers installment loans with multi-month repayment schedules, auto title loans secured by the borrower's vehicle, and revolving lines of credit up to approximately $4,000 — all available in select states. In-store funding is typically disbursed in roughly 30 minutes with a valid ID and proof of income. Online applicants approved before 10:30 AM ET can receive same-day ACH deposits by 5 PM ET. No hard credit pull is required for most products, making approval accessible to borrowers with poor or no credit history.

Advance America's primary differentiators are scale and speed. Its 800-plus retail locations across 27 states make it among the most physically accessible short-term lenders in the country, and its in-store same-day funding model is a genuine advantage for consumers in acute financial emergencies. The online portal at web.advanceamerica.net supports full account management, loan applications, repayment tracking, and multi-factor authentication. As a CFSA founding member, Advance America participates in the industry's extended payment plan program — allowing borrowers facing hardship to extend repayment without additional fees, a commitment not universal among payday lenders.

The company's accessibility for credit-impaired borrowers comes with a significant tradeoff. Payday loan APRs typically range from approximately 350% to 700% depending on the state, placing these among the most expensive forms of consumer credit available. The California cap of $255 limits utility for emergencies requiring more than that amount. Product availability varies substantially by state, meaning some consumers may find only installment loans or no Advance America presence in their area. For borrowers who can repay quickly and have exhausted lower-cost alternatives, Advance America delivers reliably on its promise of fast, accessible cash. For those at risk of repeat borrowing or rollover, the costs compound rapidly and can worsen an already precarious financial situation.

Services & Features

Payday loans (in-store and online, amounts capped by state law)
Installment loans (multi-month repayment, select states)
Auto title loans (vehicle-secured, select states)
Revolving lines of credit (up to ~$4,000, select states)
Check cashing services
Money order services
Online loan application via web portal
Account management and loan status tracking (web.advanceamerica.net)
Same-day in-store cash disbursement (~30 minutes)
Same-day ACH direct deposit for online approvals before 10:30 AM ET
Extended payment plans for borrowers facing financial hardship (CFSA program)
Customer support via phone (1-877-505-0701) and email (comments@advanceamerica.net)

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pricing Plans

Payday Loan

Free /mo
  • Typical fee: ~$15 per $100 borrowed (state-dependent)
  • APR range: approximately 350%–700% depending on state
  • California: max $255 loan, max 15% fee, up to 31-day term
  • Florida: max $500, 10% fee + $5 verification fee, 7–31 day term
  • No hard credit pull required for most products
  • Same-day in-store funding in approximately 30 minutes
  • Available in-store and online in select states
Get Started
Most Popular

Installment Loan

Free /mo
  • Multi-month repayment structure
  • Ohio: max $1,000, up to 12 months, capped at 28% APR by state law
  • Some state APRs exceed 200%
  • Available in select states only
  • No hard credit pull required for most products
  • Fixed scheduled payments over loan term
Get Started

Title Loan

Free /mo
  • Secured by borrower's vehicle title
  • Available in select states only
  • Vehicle must be owned outright or carry sufficient equity
  • Potentially larger amounts than unsecured payday loans
  • Same-day in-store funding available
Get Started

Line of Credit

Free /mo
  • Revolving credit product — draw funds as needed
  • Up to approximately $4,000 credit limit in select states
  • Reusable as balance is repaid
  • Available in select states only
  • Managed via online account portal
Get Started

Pros & Cons

Pros

  • Largest payday loan company in the U.S. with 800–889 retail locations across 27 states
  • Same-day in-store cash disbursement in approximately 30 minutes with ID and proof of income
  • No hard credit pull required for most products — accessible to borrowers with poor or no credit history
  • Online same-day ACH deposit available for approvals submitted before 10:30 AM ET
  • Founded in 1997 with nearly 30 years of operation in consumer short-term lending
  • BBB-accredited business and CFSA founding member with extended payment plan commitments for hardship cases
  • Multiple product types available: payday loans, installment loans, title loans, and revolving lines of credit up to ~$4,000

Cons

  • Payday loan APRs range from approximately 350% to 700% — among the most expensive consumer credit products available
  • California borrowers are capped at a $255 maximum loan amount, limiting usefulness for larger emergencies
  • Product availability and loan limits vary significantly by state; some states offer installment loans only
  • No money-back guarantee or post-disbursement cancellation period identified
  • Owned by Grupo Elektra, a Mexican conglomerate — not a community lender, credit union, or mission-driven nonprofit

Rating Breakdown

Value
0.0
Effectiveness
0.0
Customer Service
5.0
Transparency
0.0
Ease of Use
0.0

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Frequently Asked Questions

Is Advance America legitimate?

Yes. Advance America is a registered company headquartered in Spartanburg, SC, founded in 1997. They hold a NR rating with the Better Business Bureau and are BBB-accredited.

How much does Advance America cost?

Advance America plans start at Free per month with no setup fee. No money-back guarantee is offered.

Quick Facts

Founded
1997
Headquarters
Spartanburg, SC
BBB Rating
NR
BBB Accredited
Yes
Certifications
CFSA Founding Member
Starting Price
Free/mo
Setup Fee
None
Free Consultation
No
Money-Back Guarantee
No
Visit Advance America

CreditDoc Diagnosis

Doctor's Verdict on Advance America

Advance America is best suited for credit-impaired consumers facing a genuine short-term cash emergency — its no-hard-credit-pull approval and 30-minute in-store funding are real and accessible for people other lenders turn away. The critical caveat is cost: payday loan APRs of 350%–700% make these among the most expensive loans available, and repeat borrowing or rollover can accelerate financial distress rather than relieve it. This is a last-resort, short-duration tool — not a path toward financial stability.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
99.8%
Timely Responses
97.5%

Source: consumerfinance.gov | Last checked 2026-03-26

Best For

  • Consumers with poor or no credit who need emergency cash within hours and have no lower-cost alternatives
  • Unbanked or underbanked adults who cannot qualify for traditional bank loans or credit cards
  • Borrowers needing small amounts ($100–$500) to bridge a short-term gap before their next paycheck
  • Consumers in one of 27 licensed states who have access to a nearby Advance America retail branch or its online platform
Updated 2026-03-26

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Financial Wellness Guides

Financial Terms Explained (9 terms)

New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.

Interest & Rates

APR — Annual Percentage Rate

The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.

Why it matters

Lenders must show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the cheapest loan.

Example

You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.

Compound Interest

Interest calculated on both the original amount borrowed AND the interest that's already been added. It's 'interest on interest' — and it makes debt grow faster than you'd expect.

Why it matters

Credit cards and many loans use compound interest. If you only make minimum payments, compound interest is why a $3,000 balance can take 15 years to pay off.

Example

You owe $1,000 at 20% annual interest compounded monthly. After month 1 you owe $1,016.67. Month 2, interest is charged on $1,016.67 (not $1,000), so you owe $1,033.61. After 1 year without payments: $1,219.

MAPR — Military Annual Percentage Rate

A special APR calculation used for military servicemembers that includes ALL costs — fees, insurance, and add-ons — capped at 36% by federal law.

Why it matters

The Military Lending Act protects active-duty servicemembers and their families from predatory lending. Any lender charging above 36% MAPR to military is breaking federal law.

Example

A payday lender charges a $15 fee per $100 borrowed for 2 weeks. For civilians, that's technically legal in some states. For military: that works out to 391% MAPR — illegal under the MLA.

Usury Rate — Usury Rate (Interest Rate Cap)

The maximum interest rate a lender can legally charge in a particular state. Charging above this rate is called 'usury' and is illegal.

Why it matters

Usury laws are your main legal protection against predatory interest rates. But beware: some states have weak or no usury caps, and federal banks can sometimes override state limits.

Example

New York caps interest at 16% for most consumer loans (25% is criminal usury). If a lender tries to charge you 30% in NY, that loan is unenforceable — you could fight it in court.

How Loans Work

Collateral — Loan Collateral

An asset you pledge to the lender as security for a loan. If you stop paying, the lender can seize and sell that asset to recover their money.

Why it matters

Secured loans (with collateral) have lower interest rates because the lender has less risk. But you could lose your home, car, or savings if you default.

Example

A mortgage uses your house as collateral. A car loan uses your vehicle. A title loan uses your car title. If you miss payments, the lender can foreclose or repossess.

Fees & Costs

Late Fee — Late Payment Fee

A charge added to your account when you miss a payment deadline. Most credit cards charge $29-$41 per late payment, and many loans have similar penalties.

Why it matters

The fee itself hurts, but the real damage is to your credit score. A payment 30+ days late stays on your credit report for 7 years and can drop your score 60-110 points.

Example

Your credit card payment of $150 is due March 1. You pay on March 18. The bank charges a $39 late fee. If it's 30+ days late, it gets reported to credit bureaus and your 760 score drops to 670.

NSF Fee — Non-Sufficient Funds Fee

A fee your bank charges when a payment bounces because there isn't enough money in your account. Also called a 'bounced check fee' or 'returned payment fee.'

Why it matters

NSF fees hit you twice — your bank charges you AND the company you were trying to pay may charge their own returned payment fee. That's $50-70 for one missed payment.

Example

Your auto-pay tries to pull $350 for rent, but you only have $280 in checking. Your bank charges $35 NSF fee. Your landlord charges $25 returned payment fee. Total damage: $60 in fees.

Legal Terms

Usury — Usury (Illegal Interest)

The practice of charging interest rates higher than what the law allows. Usury laws set state-specific caps on how much lenders can charge.

Why it matters

If a lender charges usurious rates, the loan may be void, penalties can be reduced, or you may be entitled to damages. Know your state's limits.

Example

Your state caps consumer loans at 24% APR. An online lender charges you 36%. That loan may be unenforceable, and you might only need to repay the principal — no interest or fees.

Credit Cards

Cash Advance — Credit Card Cash Advance

Using your credit card to get cash from an ATM or bank. It's one of the most expensive ways to borrow — higher interest rate, immediate interest accrual (no grace period), and an upfront fee.

Why it matters

Cash advances are a debt trap: 25-30% APR with no grace period plus a 3-5% fee. Interest starts the second you withdraw, not at the end of the billing cycle.

Example

You take a $500 cash advance. Fee: $25 (5%). Interest: 28% APR starting immediately. After 30 days, you owe $536.67. After 6 months of minimum payments, you've paid $85 in interest on $500.

Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.

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