ACE Cash Express logo

ACE Cash Express

2.4/5

ACE Cash Express offers small emergency loans, title loans, check cashing, and financial services with multiple locations and same-day funding options.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

ACE Cash Express Review

ACE Cash Express is an established financial services company operating multiple locations across the United States, including Colorado. The company has built its business around serving consumers who need fast access to cash and financial services outside traditional banking channels. Their operational footprint includes physical store locations, though some locations (like New Orleans stores) may be temporarily affected by circumstances beyond their control.

ACE Cash Express provides a diverse range of financial products based on their website navigation: installment loans, title loans, check cashing services, bill payment processing, money transfers, tax services, business services, and online loan options. This breadth suggests they serve multiple consumer needs beyond basic payday lending, positioning themselves as a more comprehensive financial services provider. They offer both in-store and online lending options with different application channels.

The company distinguishes itself through multi-service offerings rather than focusing on a single product type. They provide alternative financial services across categories that traditional banks often don't serve, including title-based lending and tax preparation services. Their investment in both physical retail locations and online lending platforms indicates an attempt to reach consumers through multiple channels and modernize their service delivery.

A critical limitation is that specific product details, terms, APRs, eligibility requirements, and state-by-state availability cannot be verified from the provided website content, which returned 404 errors for the specific Denver location pages. The website indicates that certain loan types are not available in specific states, suggesting restricted geographic availability. Consumers would need to contact the company directly or navigate to working pages to understand actual terms and conditions for their location.

Services & Features

Installment loans
Title loans
Check cashing
Bill payment processing
Money transfers
Tax services/preparation
Business services
Credit cards/prepaid cards
Online loans
In-store loans

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Multiple service offerings beyond payday loans (title loans, installment loans, check cashing, bill payments, money transfers, tax services)
  • Online loan application options available in addition to in-store services
  • Same-day or fast funding options for emergency cash needs
  • Established multi-location network with physical stores for in-person service
  • Dedicated customer service phone lines and email support channels
  • Services include business services and money transfers, suggesting broader financial utility
  • Transparent about state-by-state product availability restrictions

Cons

  • Website navigation shows 404 errors for specific location pages, making it difficult to verify local availability and services
  • No specific APR, fee, or term information available from the provided website content
  • Geographic restrictions apply—certain loan products explicitly unavailable in some states
  • Limited details about online loan eligibility requirements or processing timelines on accessible pages
  • Website evidence of temporary closures (Hurricane Ida affected New Orleans locations), suggesting operational vulnerabilities

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.5
Transparency
2.3
Ease of Use
3.9

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Frequently Asked Questions

Is ACE Cash Express legitimate?

Yes. ACE Cash Express is a registered company headquartered in 8800 N Florida Ave, Tampa, FL 33604. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
8800 N Florida Ave, Tampa, FL 33604
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit ACE Cash Express

CreditDoc Diagnosis

Doctor's Verdict on ACE Cash Express

ACE Cash Express is best for consumers needing fast access to emergency cash or alternative financial services outside traditional banking, particularly those with title-based collateral or who need check cashing or tax services. The main caveat is that specific terms, APRs, and product availability vary significantly by state and location, requiring direct contact with the company to determine eligibility and actual costs in your area.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
96.9%
Timely Responses
98.3%

Source: consumerfinance.gov | Last checked 2026-04-03

Best For

  • Consumers needing emergency cash quickly with collateral (title loans)
  • Individuals seeking check cashing or bill payment services outside traditional banking hours
  • People requiring multiple financial services from a single provider (loans + tax services + money transfers)
  • Borrowers in states where ACE products are available and who have poor or limited credit history
Updated 2026-04-03

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Financial Wellness Guides

Financial Terms Explained (9 terms)

New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.

Interest & Rates

APR — Annual Percentage Rate

The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.

Why it matters

Lenders must show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the cheapest loan.

Example

You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.

Compound Interest

Interest calculated on both the original amount borrowed AND the interest that's already been added. It's 'interest on interest' — and it makes debt grow faster than you'd expect.

Why it matters

Credit cards and many loans use compound interest. If you only make minimum payments, compound interest is why a $3,000 balance can take 15 years to pay off.

Example

You owe $1,000 at 20% annual interest compounded monthly. After month 1 you owe $1,016.67. Month 2, interest is charged on $1,016.67 (not $1,000), so you owe $1,033.61. After 1 year without payments: $1,219.

MAPR — Military Annual Percentage Rate

A special APR calculation used for military servicemembers that includes ALL costs — fees, insurance, and add-ons — capped at 36% by federal law.

Why it matters

The Military Lending Act protects active-duty servicemembers and their families from predatory lending. Any lender charging above 36% MAPR to military is breaking federal law.

Example

A payday lender charges a $15 fee per $100 borrowed for 2 weeks. For civilians, that's technically legal in some states. For military: that works out to 391% MAPR — illegal under the MLA.

Usury Rate — Usury Rate (Interest Rate Cap)

The maximum interest rate a lender can legally charge in a particular state. Charging above this rate is called 'usury' and is illegal.

Why it matters

Usury laws are your main legal protection against predatory interest rates. But beware: some states have weak or no usury caps, and federal banks can sometimes override state limits.

Example

New York caps interest at 16% for most consumer loans (25% is criminal usury). If a lender tries to charge you 30% in NY, that loan is unenforceable — you could fight it in court.

How Loans Work

Collateral — Loan Collateral

An asset you pledge to the lender as security for a loan. If you stop paying, the lender can seize and sell that asset to recover their money.

Why it matters

Secured loans (with collateral) have lower interest rates because the lender has less risk. But you could lose your home, car, or savings if you default.

Example

A mortgage uses your house as collateral. A car loan uses your vehicle. A title loan uses your car title. If you miss payments, the lender can foreclose or repossess.

Fees & Costs

Late Fee — Late Payment Fee

A charge added to your account when you miss a payment deadline. Most credit cards charge $29-$41 per late payment, and many loans have similar penalties.

Why it matters

The fee itself hurts, but the real damage is to your credit score. A payment 30+ days late stays on your credit report for 7 years and can drop your score 60-110 points.

Example

Your credit card payment of $150 is due March 1. You pay on March 18. The bank charges a $39 late fee. If it's 30+ days late, it gets reported to credit bureaus and your 760 score drops to 670.

NSF Fee — Non-Sufficient Funds Fee

A fee your bank charges when a payment bounces because there isn't enough money in your account. Also called a 'bounced check fee' or 'returned payment fee.'

Why it matters

NSF fees hit you twice — your bank charges you AND the company you were trying to pay may charge their own returned payment fee. That's $50-70 for one missed payment.

Example

Your auto-pay tries to pull $350 for rent, but you only have $280 in checking. Your bank charges $35 NSF fee. Your landlord charges $25 returned payment fee. Total damage: $60 in fees.

Legal Terms

Usury — Usury (Illegal Interest)

The practice of charging interest rates higher than what the law allows. Usury laws set state-specific caps on how much lenders can charge.

Why it matters

If a lender charges usurious rates, the loan may be void, penalties can be reduced, or you may be entitled to damages. Know your state's limits.

Example

Your state caps consumer loans at 24% APR. An online lender charges you 36%. That loan may be unenforceable, and you might only need to repay the principal — no interest or fees.

Credit Cards

Cash Advance — Credit Card Cash Advance

Using your credit card to get cash from an ATM or bank. It's one of the most expensive ways to borrow — higher interest rate, immediate interest accrual (no grace period), and an upfront fee.

Why it matters

Cash advances are a debt trap: 25-30% APR with no grace period plus a 3-5% fee. Interest starts the second you withdraw, not at the end of the billing cycle.

Example

You take a $500 cash advance. Fee: $25 (5%). Interest: 28% APR starting immediately. After 30 days, you owe $536.67. After 6 months of minimum payments, you've paid $85 in interest on $500.

Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.

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