ACE Cash Express logo

ACE Cash Express

4.9/5

ACE Cash Express offers small emergency loans, title loans, check cashing, and financial services with multiple store locations across the U.S.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

ACE Cash Express Review

ACE Cash Express operates as a multi-service financial services company providing emergency cash solutions and related financial products. The company has maintained a physical store network across multiple states, including Colorado and Louisiana, offering in-person access to financial services. Their service model is built around providing rapid access to cash and financial products for consumers with immediate liquidity needs.

The company's primary offerings include installment loans, title loans, check cashing services, bill payment processing, money transfers, tax services, and business services. They also advertise online loan products alongside their physical store operations. This diversified service model positions them as a one-stop financial services provider for cash-strapped consumers seeking alternatives to traditional banking. Customer support is available via phone and email through dedicated lines for general inquiries and online loan operations.

ACE Cash Express distinguishes itself through its established physical store network, which provides immediate in-person access to services—a significant advantage for consumers who prefer face-to-face transactions or lack online banking comfort. The company has built brand recognition through long-term operation and multi-state presence. Their willingness to serve customers who traditional banks may reject demonstrates commitment to the underbanked market.

However, the 404 errors on multiple location pages and service-specific URLs suggest operational or website maintenance issues that may impact customer experience and transparency. The company does not clearly disclose APR rates, terms, or specific loan amounts on available website content, which is a significant limitation for informed consumer decision-making. Consumers should verify service availability in their state before applying, as the website indicates certain loan products are not available in all states.

Services & Features

Installment loans
Title loans
Check cashing
Bill payments
Money transfers
Tax services
Business services
Online loans
Credit cards
Gift cards or promotional offers (Target gift card sweepstakes)
Customer service support
Store locator services

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Multiple service offerings including installment loans, title loans, check cashing, bill payments, and money transfers in one location
  • Established multi-state physical store network providing immediate in-person access to services
  • Serves underbanked and credit-challenged consumers who may not qualify for traditional bank products
  • Online loan options available alongside physical store services for remote applicants
  • Dedicated customer service phone lines and email support for general and online loan inquiries
  • Advertises same-day or next-day funding capability for emergency cash needs
  • Tax services and business services available, expanding beyond consumer lending

Cons

  • Website navigation issues with multiple 404 errors on location and service pages, suggesting poor site maintenance or user experience problems
  • No APR, interest rates, or loan term disclosures visible on provided website content, preventing informed comparison shopping
  • Service availability varies significantly by state and location, with some products explicitly unavailable in certain states
  • Limited transparency about qualification requirements, eligibility criteria, and actual loan amounts offered
  • Physical store closures (as noted during Hurricane Ida) may leave customers without access to services during emergencies

Rating Breakdown

Value
0.0
Effectiveness
0.0
Customer Service
4.9
Transparency
0.0
Ease of Use
0.0

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Frequently Asked Questions

Is ACE Cash Express legitimate?

Yes. ACE Cash Express is a registered company headquartered in 3928 Rosecrans Ave, Hawthorne, CA 90250. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
3928 Rosecrans Ave, Hawthorne, CA 90250
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit ACE Cash Express

CreditDoc Diagnosis

Doctor's Verdict on ACE Cash Express

ACE Cash Express is best for consumers needing immediate emergency cash or financial services who prefer or require in-person transactions at physical store locations. The primary caveat is the lack of transparent pricing information and significant website usability issues that suggest operational inconsistencies; consumers should contact ACE directly via phone to verify service availability, obtain accurate pricing, and confirm eligibility before applying.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
96.9%
Timely Responses
98.3%

Source: consumerfinance.gov | Last checked 2026-04-01

Best For

  • Consumers with immediate cash needs who prefer or require in-person financial services
  • Individuals with poor credit or thin credit files who need title or collateral-based loans
  • Unbanked or underbanked populations seeking check cashing, bill payment, and money transfer services
  • Self-employed individuals or small business owners needing business-specific financial services
Updated 2026-04-01

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ACE Cash Express offers payday loans ($100–$255) and short-term cash advances in Hawthorne, CA, with online and in-store application options for quick funding.

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Financial Wellness Guides

Financial Terms Explained (9 terms)

New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.

Interest & Rates

APR — Annual Percentage Rate

The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.

Why it matters

Lenders must show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the cheapest loan.

Example

You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.

Compound Interest

Interest calculated on both the original amount borrowed AND the interest that's already been added. It's 'interest on interest' — and it makes debt grow faster than you'd expect.

Why it matters

Credit cards and many loans use compound interest. If you only make minimum payments, compound interest is why a $3,000 balance can take 15 years to pay off.

Example

You owe $1,000 at 20% annual interest compounded monthly. After month 1 you owe $1,016.67. Month 2, interest is charged on $1,016.67 (not $1,000), so you owe $1,033.61. After 1 year without payments: $1,219.

MAPR — Military Annual Percentage Rate

A special APR calculation used for military servicemembers that includes ALL costs — fees, insurance, and add-ons — capped at 36% by federal law.

Why it matters

The Military Lending Act protects active-duty servicemembers and their families from predatory lending. Any lender charging above 36% MAPR to military is breaking federal law.

Example

A payday lender charges a $15 fee per $100 borrowed for 2 weeks. For civilians, that's technically legal in some states. For military: that works out to 391% MAPR — illegal under the MLA.

Usury Rate — Usury Rate (Interest Rate Cap)

The maximum interest rate a lender can legally charge in a particular state. Charging above this rate is called 'usury' and is illegal.

Why it matters

Usury laws are your main legal protection against predatory interest rates. But beware: some states have weak or no usury caps, and federal banks can sometimes override state limits.

Example

New York caps interest at 16% for most consumer loans (25% is criminal usury). If a lender tries to charge you 30% in NY, that loan is unenforceable — you could fight it in court.

How Loans Work

Collateral — Loan Collateral

An asset you pledge to the lender as security for a loan. If you stop paying, the lender can seize and sell that asset to recover their money.

Why it matters

Secured loans (with collateral) have lower interest rates because the lender has less risk. But you could lose your home, car, or savings if you default.

Example

A mortgage uses your house as collateral. A car loan uses your vehicle. A title loan uses your car title. If you miss payments, the lender can foreclose or repossess.

Fees & Costs

Late Fee — Late Payment Fee

A charge added to your account when you miss a payment deadline. Most credit cards charge $29-$41 per late payment, and many loans have similar penalties.

Why it matters

The fee itself hurts, but the real damage is to your credit score. A payment 30+ days late stays on your credit report for 7 years and can drop your score 60-110 points.

Example

Your credit card payment of $150 is due March 1. You pay on March 18. The bank charges a $39 late fee. If it's 30+ days late, it gets reported to credit bureaus and your 760 score drops to 670.

NSF Fee — Non-Sufficient Funds Fee

A fee your bank charges when a payment bounces because there isn't enough money in your account. Also called a 'bounced check fee' or 'returned payment fee.'

Why it matters

NSF fees hit you twice — your bank charges you AND the company you were trying to pay may charge their own returned payment fee. That's $50-70 for one missed payment.

Example

Your auto-pay tries to pull $350 for rent, but you only have $280 in checking. Your bank charges $35 NSF fee. Your landlord charges $25 returned payment fee. Total damage: $60 in fees.

Legal Terms

Usury — Usury (Illegal Interest)

The practice of charging interest rates higher than what the law allows. Usury laws set state-specific caps on how much lenders can charge.

Why it matters

If a lender charges usurious rates, the loan may be void, penalties can be reduced, or you may be entitled to damages. Know your state's limits.

Example

Your state caps consumer loans at 24% APR. An online lender charges you 36%. That loan may be unenforceable, and you might only need to repay the principal — no interest or fees.

Credit Cards

Cash Advance — Credit Card Cash Advance

Using your credit card to get cash from an ATM or bank. It's one of the most expensive ways to borrow — higher interest rate, immediate interest accrual (no grace period), and an upfront fee.

Why it matters

Cash advances are a debt trap: 25-30% APR with no grace period plus a 3-5% fee. Interest starts the second you withdraw, not at the end of the billing cycle.

Example

You take a $500 cash advance. Fee: $25 (5%). Interest: 28% APR starting immediately. After 30 days, you owe $536.67. After 6 months of minimum payments, you've paid $85 in interest on $500.

Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.

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