ACE Cash Express logo

ACE Cash Express

4.9/5

ACE Cash Express offers small emergency loans, title loans, check cashing, and financial services with multiple locations and same-day funding options.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

ACE Cash Express Review

ACE Cash Express is an established financial services company operating a network of physical store locations across multiple states, including Colorado. The company has been a fixture in the alternative finance space, serving consumers who need quick access to cash and basic financial services. Based on their website, ACE operates as a comprehensive alternative finance provider rather than a single-product lender. ACE Cash Express offers a diverse array of services spanning emergency lending, secured lending, payment processing, and tax services. Their primary offerings include installment loans, title loans, check cashing, bill payment services, money transfers, and tax preparation services. They also advertise online loan options and maintain a customer service infrastructure to support their borrowers across multiple channels. What distinguishes ACE is their brick-and-mortar presence combined with online lending capabilities, providing both in-person and digital access to financial products. However, the website content provided contains multiple 404 errors for specific location pages and service offerings, suggesting either outdated links or limited availability in certain geographic areas or for specific services. The company maintains clear customer service contact options with dedicated phone lines and email addresses for both general inquiries and online loan operations. An important caveat is that availability of specific products appears to vary by state—the website explicitly states "Sorry, this type of loan is not available in this state" for certain offerings, indicating borrowers should verify product availability in their location before applying.

Services & Features

Installment loans
Title loans (collateral-based)
Check cashing
Bill payment services
Money transfers
Tax preparation services
Online loans
Business services
Financial cards
Customer service and inquiries
Store locator services
Back-to-school promotional financing

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Multiple service options in one provider (loans, check cashing, money transfers, tax services)
  • Same-day or next-day funding available for emergency loans
  • Both online and in-store application options
  • Title loans available for borrowers with vehicle collateral
  • Dedicated customer service phone lines and email support
  • Installment loan options for structured repayment
  • Money transfer and bill payment services for financial flexibility

Cons

  • Product availability varies significantly by state and location
  • Website navigation issues with multiple 404 errors on location-specific pages
  • No clear APR, fee, or rate information provided on available content
  • Tax services and other specialized offerings not available in all locations
  • Limited transparency on loan terms and borrowing costs

Rating Breakdown

Value
0.0
Effectiveness
0.0
Customer Service
4.9
Transparency
0.0
Ease of Use
0.0

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Frequently Asked Questions

Is ACE Cash Express legitimate?

Yes. ACE Cash Express is a registered company headquartered in 1700 W Valley Blvd, Alhambra, CA 91803. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
1700 W Valley Blvd, Alhambra, CA 91803
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit ACE Cash Express

CreditDoc Diagnosis

Doctor's Verdict on ACE Cash Express

ACE Cash Express is best for consumers who need quick emergency cash and prefer the option of in-person service at physical locations. The main caveat is that specific products, particularly title loans and tax services, may not be available in all states, and borrowers must verify eligibility and product availability in their location before visiting or applying online.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
96.9%
Timely Responses
98.3%

Source: consumerfinance.gov | Last checked 2026-04-01

Best For

  • Consumers needing same-day emergency cash with vehicle collateral (title loans)
  • Borrowers preferring in-person application and service interaction
  • Individuals requiring bundled financial services (loans plus check cashing, money transfers)
  • People seeking structured installment loan repayment rather than payday loans
Updated 2026-04-01

More Lenders in Alhambra

Advance America logo

Advance America

Advance America offers payday loans ($100–$500), installment loans ($100–$1,000), and title loans ($2,000–$25,000) with same-day funding at physical locations and online.

5.0/5
Contact BBB: NR

Best for: Workers facing unexpected cash shortfalls between paychecks who can repay within 2–4 weeks, Consumers with vehicle equity who need $2,000+ and have no other credit access

Financial Wellness Guides

Financial Terms Explained (9 terms)

New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.

Interest & Rates

APR — Annual Percentage Rate

The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.

Why it matters

Lenders must show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the cheapest loan.

Example

You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.

Compound Interest

Interest calculated on both the original amount borrowed AND the interest that's already been added. It's 'interest on interest' — and it makes debt grow faster than you'd expect.

Why it matters

Credit cards and many loans use compound interest. If you only make minimum payments, compound interest is why a $3,000 balance can take 15 years to pay off.

Example

You owe $1,000 at 20% annual interest compounded monthly. After month 1 you owe $1,016.67. Month 2, interest is charged on $1,016.67 (not $1,000), so you owe $1,033.61. After 1 year without payments: $1,219.

MAPR — Military Annual Percentage Rate

A special APR calculation used for military servicemembers that includes ALL costs — fees, insurance, and add-ons — capped at 36% by federal law.

Why it matters

The Military Lending Act protects active-duty servicemembers and their families from predatory lending. Any lender charging above 36% MAPR to military is breaking federal law.

Example

A payday lender charges a $15 fee per $100 borrowed for 2 weeks. For civilians, that's technically legal in some states. For military: that works out to 391% MAPR — illegal under the MLA.

Usury Rate — Usury Rate (Interest Rate Cap)

The maximum interest rate a lender can legally charge in a particular state. Charging above this rate is called 'usury' and is illegal.

Why it matters

Usury laws are your main legal protection against predatory interest rates. But beware: some states have weak or no usury caps, and federal banks can sometimes override state limits.

Example

New York caps interest at 16% for most consumer loans (25% is criminal usury). If a lender tries to charge you 30% in NY, that loan is unenforceable — you could fight it in court.

How Loans Work

Collateral — Loan Collateral

An asset you pledge to the lender as security for a loan. If you stop paying, the lender can seize and sell that asset to recover their money.

Why it matters

Secured loans (with collateral) have lower interest rates because the lender has less risk. But you could lose your home, car, or savings if you default.

Example

A mortgage uses your house as collateral. A car loan uses your vehicle. A title loan uses your car title. If you miss payments, the lender can foreclose or repossess.

Fees & Costs

Late Fee — Late Payment Fee

A charge added to your account when you miss a payment deadline. Most credit cards charge $29-$41 per late payment, and many loans have similar penalties.

Why it matters

The fee itself hurts, but the real damage is to your credit score. A payment 30+ days late stays on your credit report for 7 years and can drop your score 60-110 points.

Example

Your credit card payment of $150 is due March 1. You pay on March 18. The bank charges a $39 late fee. If it's 30+ days late, it gets reported to credit bureaus and your 760 score drops to 670.

NSF Fee — Non-Sufficient Funds Fee

A fee your bank charges when a payment bounces because there isn't enough money in your account. Also called a 'bounced check fee' or 'returned payment fee.'

Why it matters

NSF fees hit you twice — your bank charges you AND the company you were trying to pay may charge their own returned payment fee. That's $50-70 for one missed payment.

Example

Your auto-pay tries to pull $350 for rent, but you only have $280 in checking. Your bank charges $35 NSF fee. Your landlord charges $25 returned payment fee. Total damage: $60 in fees.

Legal Terms

Usury — Usury (Illegal Interest)

The practice of charging interest rates higher than what the law allows. Usury laws set state-specific caps on how much lenders can charge.

Why it matters

If a lender charges usurious rates, the loan may be void, penalties can be reduced, or you may be entitled to damages. Know your state's limits.

Example

Your state caps consumer loans at 24% APR. An online lender charges you 36%. That loan may be unenforceable, and you might only need to repay the principal — no interest or fees.

Credit Cards

Cash Advance — Credit Card Cash Advance

Using your credit card to get cash from an ATM or bank. It's one of the most expensive ways to borrow — higher interest rate, immediate interest accrual (no grace period), and an upfront fee.

Why it matters

Cash advances are a debt trap: 25-30% APR with no grace period plus a 3-5% fee. Interest starts the second you withdraw, not at the end of the billing cycle.

Example

You take a $500 cash advance. Fee: $25 (5%). Interest: 28% APR starting immediately. After 30 days, you owe $536.67. After 6 months of minimum payments, you've paid $85 in interest on $500.

Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.

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