National Discount Merchant Services (NDMS) was founded in 1998 and operates as a tier-one direct payment processor based in Los Angeles, California. The company has been serving merchants and partners for over 10 years, establishing itself as a provider of payment authorization and transaction transmission solutions. With 51-200 employees and a primary focus on merchant services, NDMS positions itself as a single point of contact for comprehensive payment solutions.
NDMS enables businesses to authorize and process transactions across multiple payment methods including credit cards, debit cards, private label cards, gift cards, and business cards. The company settles transactions through MasterCard and Visa networks, with American Express and Discover also supported, depositing funds directly into merchant business checking accounts. Their service offerings span retail, e-commerce, mobile, and remote transactions, with technology solutions including EMV chip readers, virtual terminals, mobile apps, shopping carts, and point-of-sale systems. They specifically target businesses of all sizes, from small corner markets to large e-tailers.
NDMS distinguishes itself through its emphasis on customer service, offering 24/7 support for account adjustments, chargeback processing, merchant billing, and activity reporting. The company emphasizes security through PCI certification programs, fraud prevention tools, data breach protection, tokenization, and encryption capabilities. They position themselves as a direct processor offering robust and efficient solutions with simple integration through APIs and SDKs for businesses of varying sizes.
As a merchant account processor, NDMS fills a B2B financial services role rather than serving individual consumers. The company's value proposition depends heavily on competitive pricing, reliable transaction processing, and customer service quality—factors that are difficult to independently verify from their website alone. While they claim industry-leading solutions and impeccable service, typical merchant processor considerations like pricing transparency, processing fees, contract terms, and comparative performance metrics are not disclosed on their public-facing website.