5Star Bank logo

5Star Bank in Colorado Springs, CO

4.2/5

5Star Bank is an FDIC-insured bank offering personal and business checking, savings, loans, mortgages, and credit cards with locations in Colorado.

Data compiled from public sources · Rating from CreditDoc methodology

5Star Bank Review

5Star Bank is a regional FDIC-insured bank headquartered in Colorado with physical locations in Colorado Springs, Greenwood Village, and Trinidad. S. Government, providing deposit protection up to applicable FDIC limits.

Founded to serve both personal and business banking needs, 5Star Bank has positioned itself as a community-focused financial institution. 5Star Bank offers a comprehensive suite of personal banking products including checking and savings accounts, money market accounts, certificates of deposit (CDs), individual retirement accounts (IRAs), personal loans, residential mortgages, home equity loans, and credit cards with rewards programs. On the business side, they provide commercial checking accounts (including analysis checking), business savings, business CDs, commercial loans, commercial real estate loans, SBA loans, business lines of credit, business credit cards, cash management services, remote deposit capture, merchant card processing, and specialized financing for niche industries including food service, government contractors, and supply chain operations.

The bank also offers dedicated banking solutions for veterans and service members, plus workplace banking programs for employers and employees. 5Star Bank differentiates itself through industry-specialized lending services not commonly found at larger banks, including supply chain financing and government contractor programs. They offer accessibility features (AudioEye enabled website), mobile banking with mobile deposit, and electronic fund services including EFTPS tax payments.

Their marketing emphasizes personalized service through multiple contact channels (1-800-776-2265) and educational resources including podcasts, financial calculators, and security education focused on elder abuse prevention and identity protection. As a regional bank with limited branch locations (three known locations in Colorado), 5Star Bank's reach is geographically constrained compared to national banks. Specific interest rates, fees, loan terms, and detailed product features are not disclosed on their website, requiring direct contact for pricing information.

The bank appears well-capitalized and properly regulated but lacks the digital convenience and product breadth of larger national or online-only banks.

Services & Features

Business credit cards and Visa rewards cards
Business lines of credit and letters of credit
Cash management and remote deposit capture
Certificates of Deposit (CDs) for personal and business
Commercial loans, commercial real estate loans, and SBA loans
Home equity loans and overdraft protection
Individual Retirement Accounts (IRAs)
Merchant card processing services
Personal checking accounts (including Kasasa Cash checking)
Personal loans and residential mortgages
Personal savings accounts and money market accounts
Specialized financing (supply chain, food industry, government contractors)

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • FDIC-insured deposits backed by full faith and credit of U.S. Government
  • Specialized business lending for niche industries (food, government contractors, supply chain)
  • Mobile banking with mobile deposit capture for remote check processing
  • Comprehensive SBA loan programs and commercial real estate financing
  • Dedicated financial solutions for veterans and military service members
  • Online banking with bill pay and eStatements for account management
  • Rewards credit cards (Visa 5Star Rewards) for personal and business use

Cons

  • Limited geographic footprint with only three known Colorado branch locations
  • No interest rates, fees, or specific loan terms disclosed on website
  • Limited online banking convenience compared to national or neobanks
  • Regional bank status may mean fewer ATM locations and limited services outside Colorado
  • No mention of mobile app download links or digital-first banking features

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.8
Transparency
4.0
Ease of Use
4.5

Mortgage Lending Transparency

5Star Bank processed 40 mortgage applications in 2023, approving 85% of applicants across 5 states.

40

Applications

85%

Approval Rate

$381K

Avg Loan

5

States Served

Approval Rate by Applicant Income

Under $50K
50%
$50K–$100K
100%
$100K–$200K
62.5%
Over $200K
91.7%

Based on 40 applications. Income in thousands (reported by applicant).

Top Lending States

Colorado 36 apps · 72.2%
Florida 1 apps · 100%
New Mexico 1 apps · 100%
Missouri 1 apps · 100%
Texas 1 apps · 0%

Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.

Frequently Asked Questions

Is 5Star Bank legitimate?

Yes. 5Star Bank is a registered company, headquartered in Colorado Springs, CO, founded in 1980.

How long does 5Star Bank take to show results?

Account opening typically takes 1-3 business days. Loan decisions vary by product.

Quick Facts

Founded
1980
Headquarters
Colorado Springs, CO
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #91005
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit 5Star Bank

CreditDoc Diagnosis

Doctor's Verdict on 5Star Bank

5Star Bank is best for Colorado-based small business owners and residents seeking personalized community banking with specialized lending programs for niche industries, plus veterans accessing dedicated military financial solutions. The main caveat is geographic limitation to Colorado, lack of transparent pricing on the website, and reduced digital convenience compared to larger national or online-only banks.

Best For

  • Colorado-based small business owners seeking specialized industry lending (food, government contracting)
  • Veterans and military service members accessing dedicated financial products
  • Local Colorado residents preferring community bank relationships over national institutions
  • Businesses needing commercial real estate loans and SBA financing options
Updated 2026-05-08

Similar Companies

Alamosa State Bank logo

Alamosa State Bank

Alamosa State Bank is a community bank chartered in 1907, offering personal and business checking, savings, loans, and credit products from locations in Colorado.

4.2/5
Contact BBB:

Best for: Local Alamosa, Colorado residents seeking personalized community banking relationships, Small businesses in the Alamosa area needing business checking and lending services

Bank of America Financial Center logo

Bank of America Financial Center

Denver's Bank of America Financial Center at 100 Fillmore St, CO, offers personal and business banking services.

4.3/5
Contact BBB: NR

Best for: Customers seeking comprehensive personal and business banking services in Denver's Cherry Creek area, Homebuyers and refinancing customers needing mortgage lending specialists and direct loan officer contact

Elite Credit Freedom logo

Elite Credit Freedom

Vectra Bank is a Colorado-based bank offering checking, savings, loans, mortgages, and credit cards. The website lists an 'Elite Credit Card' among its credit card products.

4.3/5
Contact BBB: NR

Best for: Customers seeking a full-service bank with physical branch access in Colorado and surrounding regions, Military personnel and seniors seeking specialized checking accounts with potential benefits

Is 5Star Bank Right for You?

Answer 3 quick questions to see if this provider matches your needs.

1. What's your primary financial goal?

Financial Wellness Guides

Affiliate Disclosure: CreditDoc may earn a commission when you click links to 5Star Bank and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.