Acting fast matters. If you've clicked a phishing link, given your information, or sent money, do this:
Step 1: Stop Communicating. Do not send more money. Do not give additional information. Block the number, delete emails, and end contact.
Step 2: Secure Your Accounts. Change passwords immediately on any account the scammers may have accessed. Use strong, unique passwords (at least 12 characters, mixing uppercase, lowercase, numbers, and symbols). If they have your bank account information, call your bank directly (use the official number from their website) and report unauthorized access. Many banks can reverse fraudulent transfers within 48-72 hours if reported quickly.
Step 3: Check Your Credit Reports. Visit AnnualCreditReport.com (the only free official source mandated by the Fair Credit Reporting Act) and pull all three reports from Equifax, Experian, and TransUnion. Look for accounts you didn't open. Place a fraud alert with each bureau. A fraud alert tells creditors to verify your identity before opening new accounts in your name.
Step 4: File a Police Report. Contact your local police department (non-emergency line) and file a report. Get the report number. File a complaint with the FTC at ReportFraud.ftc.gov. This creates an official record.
Step 5: Report to Your Bank or Card Issuer. Call the official number on your bank statement or card. Report the fraud and dispute unauthorized charges. Under federal law, your liability is limited to $50 if you report promptly.
Step 6: Document Everything. Save emails, texts, call records, and any confirmation numbers. Keep copies of police reports, fraud alerts, and FTC complaints. You'll need this if the scammer opened accounts in your name or if disputed charges need resolution.
Legal Protections: The Fair Credit Reporting Act (FCRA) protects you from false information on your credit report. If a scammer opened fraudulent accounts in your name, those accounts must be removed once proven fraudulent. The Equal Credit Opportunity Act prohibits discrimination based on credit status—meaning you have the right to dispute fraudulent information. If the scammer is a debt collector using harassing tactics, the Fair Debt Collection Practices Act (FDCPA) protects you; document harassment and consider consulting a lawyer.