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MyCreditCounselor

5.0/5

MyCreditCounselor is a credit repair provider based in Columbus, Ohio. Rated 5.0/5 with 105 Google reviews, reflecting exceptional customer satisfaction.

Contact for Pricing BBB: NR Free Consultation Visit Website

MyCreditCounselor Review

MyCreditCounselor is a Columbus, Ohio-based credit counseling practice operated by Andrew Weber, a NACCC Certified Credit Counselor (since 2011) and NACCC Certified Student Loan Counselor (since 2014). Unlike large non-profit credit counseling agencies, this is a boutique solo practice built around direct, one-on-one access to a credentialed specialist. Weber positions himself as one of the few practitioners in the country who focuses exclusively on private student loan negotiation — a niche that traditional credit counseling agencies rarely handle well, given that private loans fall outside the federal income-driven repayment programs available to most borrowers.

The firm's core offering is private student loan settlement and negotiation. Weber reports having settled millions of dollars in private student loan balances with major lenders including Navient, Sallie Mae, Chase, Citizens Bank, Bank of America, Wells Fargo, SoFi, Earnest, Citibank, and the National Collegiate Trust — a particularly aggressive servicer that frequently sues borrowers. Beyond student loans, the practice also appears to offer general credit counseling, debt settlement consultation for other consumer debts, and assistance stopping debt collector harassment. Rates for his services are not publicly listed on the website and are disclosed through a direct consultation.

Consumers should understand a few important realities before engaging any debt settlement practitioner. Negotiating a private student loan settlement — where you pay less than the full balance — typically requires the loan to be in default or serious delinquency, and the settled balance is often treated as taxable forgiven income. Settlement also leaves a negative mark on your credit report. This is not the same as credit repair or credit score improvement; it is a debt resolution strategy suited to borrowers who have already exhausted other options and cannot realistically repay the full amount. If your goal is purely to raise your credit score or dispute inaccurate items, a different type of service may be more appropriate.

MyCreditCounselor carries a rare 5.0 out of 5.0 rating across over 100 Google reviews — a level of consistency that is genuinely uncommon in this industry and suggests a high rate of client satisfaction. The dual NACCC certifications spanning 15 years add meaningful legitimacy. The main practical consideration is that this is a one-person operation: direct access to the expert is an advantage, but capacity is finite and availability may be limited. Before engaging, prospective clients should confirm current availability, ask for a clear fee agreement in writing, and ensure their specific debt type falls within Weber's focus area.

Services & Features

Private student loan settlement negotiation
Private student loan counseling and repayment strategy
Debt settlement negotiation with major lenders and servicers
National Collegiate Trust account negotiation
Debt collector harassment intervention and resolution
General consumer credit counseling
Credit score education and financial guidance
Other unsecured consumer debt settlement consultation
Student loan default resolution guidance
Lender communication and documentation support

Feature Checklist

Credit Monitoring
All Three Bureaus
Goodwill Letters
Cease & Desist Letters
Debt Validation
Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor
AI-Powered Tools

Pros & Cons

Pros

  • Perfect 5.0 Google rating across 105 reviews — exceptionally strong and consistent client satisfaction
  • Dual NACCC certifications: Certified Credit Counselor (2011) and Certified Student Loan Counselor (2014) — verifiable credentials
  • Reported niche expertise in private student loan settlement, a specialty rarely offered by mainstream agencies
  • Direct access to the credentialed specialist — no hand-off to junior case workers
  • Documented track record negotiating with major lenders including Navient, Sallie Mae, National Collegiate Trust, and Wells Fargo
  • 15+ years in practice — longevity in a field with high practitioner turnover

Cons

  • Solo practitioner with limited capacity — scheduling and availability may be an issue for clients needing fast action
  • Fees and rates are not publicly disclosed — pricing transparency is below industry standard
  • Primary focus is private student loan settlement, not broad-spectrum credit repair — less suited to consumers with general credit improvement goals
  • Debt settlement strategies typically require the account to be in default, which causes near-term credit score damage
  • No apparent non-profit status or HUD-approved counseling designation, which some state and federal programs require

Rating Breakdown

Value
5.0
Effectiveness
5.0
Customer Service
4.8
Transparency
5.0
Ease of Use
5.0

Frequently Asked Questions

Is MyCreditCounselor legitimate?

Yes. MyCreditCounselor is a registered company headquartered in Columbus, OH. They hold a NR rating with the Better Business Bureau.

How much does MyCreditCounselor cost?

Contact MyCreditCounselor directly for current pricing information. Contact provider for current pricing and guarantee details.

How long does MyCreditCounselor take to show results?

Results vary by individual situation. Contact the provider to discuss expected timelines for your specific needs.

Quick Facts

Headquarters
Columbus, OH
BBB Rating
NR
BBB Accredited
No
Starting Price
Contact provider
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit MyCreditCounselor

CreditDoc Diagnosis

Doctor's Verdict on MyCreditCounselor

MyCreditCounselor is best suited to borrowers with defaulted or seriously delinquent private student loans who have exhausted other repayment options and need an experienced negotiator to settle for less than the full balance. Consumers looking for traditional credit score improvement, error dispute services, or federal student loan help will likely find a better fit elsewhere.

Best For

  • Consumers in Columbus, Ohio looking for credit repair services
  • People who prefer working with a local credit repair provider
  • Individuals with negative items on their credit reports
  • People preparing for major purchases like home or car buying
Updated 2026-03-19

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